B2B DEMAND GENERATION BACKED BY OUR PROPRIETARY FINTECH MODEL

Make growth predictable. Make sales inevitable.

Plug a demand‑generation powerhouse into your go‑to‑market. We design account‑based programmes, craft messaging across buying committees, and orchestrate email, LinkedIn, phone, and even personalised video outreach to turn intent into meetings. With GorillaMatrix®, our success‑sharing model financially incentivises the team to try harder, so your capital works harder.
OUR B2B DEMAND GENERATION IN NUMBERS

From first touch to signed contract. We engineer the pipeline in between.

3-7

Specialist team
roles per client

25+

Countries
prospected

1–5

Ad spend managed
per month

98%

Verified
deliverability
SPECIALIST TEAM ROLES

Specialists build pipeline. Our GorillaGeniuses® share the risk.

Our People‑Success Matrix™ uses historical results and role‑level certifications to assemble specialists who fit your ICP, motion, and tech stack—then continuously optimises assignments as priorities change. Everyone has skin in the game through our Financial‑Success Matrix™, where outcome‑linked incentives and built‑in profit sharing tie our compensation to the results that matter to you. That’s how we turn outbound intent into qualified meetings and measurable revenue. Please see our pricing page to check which roles apply to each plan. Additional roles are available as add-ons and as part of our enterprise plans.
Account Executive

Your single point of contact and owner of outcomes. Orchestrates strategy, stakeholder alignment, and cadence. Ensures every decision maps to your KPIs and narrative. Backed by GorillaAcademy® leadership training.

Outbound Strategist

This person assists with day-to-day project management and technical strategy. Each strategist has passed our training and assessment centre and specialises in a particular platform.

Data & Research Analyst

This person completes our 50-stage weekly optimisation checklist using a scientific and mathematical approach. As analysts, they minimise your cost per result and scale high-performing campaigns.

Email Deliverability & Infrastructure Engineer

Our video editors have specialised training in identifying the best video formats for an effective paid advertising strategy. They optimise content length for each placement, work with raw footage, incorporate motion graphics, and more.

SDR / Appointment Setter (Managed)

Our graphic designers use a wide range of design tools to transform basic content into high-performing graphics.

Conversation QA & Enablement Coach

This person writes compelling ad copy that motivates users to take action. They write several variations for split testing with each ad launch.

Account Executive

Your single point of contact and owner of outcomes. Orchestrates strategy, stakeholder alignment, and cadence. Ensures every decision maps to your KPIs and narrative. Backed by GorillaAcademy® leadership training.

Outbound Strategist

This person assists with day-to-day project management and technical strategy. Each strategist has passed our training and assessment centre and specialises in a particular platform.

Data & Research Analyst

This person completes our 50-stage weekly optimisation checklist using a scientific and mathematical approach. As analysts, they minimise your cost per result and scale high-performing campaigns.

Email Deliverability & Infrastructure Engineer

Our video editors have specialised training in identifying the best video formats for an effective paid advertising strategy. They optimise content length for each placement, work with raw footage, incorporate motion graphics, and more.

SDR / Appointment Setter (Managed)

Our graphic designers use a wide range of design tools to transform basic content into high-performing graphics.

Conversation QA & Enablement Coach

This person writes compelling ad copy that motivates users to take action. They write several variations for split testing with each ad launch.

Account Executive

Your single point of contact and owner of outcomes. Orchestrates strategy, stakeholder alignment, and cadence. Ensures every decision maps to your KPIs and narrative. Backed by GorillaAcademy® leadership training.

Outbound Strategist

This person assists with day-to-day project management and technical strategy. Each strategist has passed our training and assessment centre and specialises in a particular platform.

Data & Research Analyst

This person completes our 50-stage weekly optimisation checklist using a scientific and mathematical approach. As analysts, they minimise your cost per result and scale high-performing campaigns.

Email Deliverability & Infrastructure Engineer

Our video editors have specialised training in identifying the best video formats for an effective paid advertising strategy. They optimise content length for each placement, work with raw footage, incorporate motion graphics, and more.

SDR / Appointment Setter (Managed)

Our graphic designers use a wide range of design tools to transform basic content into high-performing graphics.

Conversation QA & Enablement Coach

This person writes compelling ad copy that motivates users to take action. They write several variations for split testing with each ad launch.

Account Executive

Your single point of contact and owner of outcomes. Orchestrates strategy, stakeholder alignment, and cadence. Ensures every decision maps to your KPIs and narrative. Backed by GorillaAcademy® leadership training.

Outbound Strategist

This person assists with day-to-day project management and technical strategy. Each strategist has passed our training and assessment centre and specialises in a particular platform.

Data & Research Analyst

This person completes our 50-stage weekly optimisation checklist using a scientific and mathematical approach. As analysts, they minimise your cost per result and scale high-performing campaigns.

Email Deliverability & Infrastructure Engineer

Our video editors have specialised training in identifying the best video formats for an effective paid advertising strategy. They optimise content length for each placement, work with raw footage, incorporate motion graphics, and more.

SDR / Appointment Setter (Managed)

Our graphic designers use a wide range of design tools to transform basic content into high-performing graphics.

Conversation QA & Enablement Coach

This person writes compelling ad copy that motivates users to take action. They write several variations for split testing with each ad launch.

Account Executive

Your single point of contact and owner of outcomes. Orchestrates strategy, stakeholder alignment, and cadence. Ensures every decision maps to your KPIs and narrative. Backed by GorillaAcademy® leadership training.

Outbound Strategist

This person assists with day-to-day project management and technical strategy. Each strategist has passed our training and assessment centre and specialises in a particular platform.

Data & Research Analyst

This person completes our 50-stage weekly optimisation checklist using a scientific and mathematical approach. As analysts, they minimise your cost per result and scale high-performing campaigns.

Email Deliverability & Infrastructure Engineer

Our video editors have specialised training in identifying the best video formats for an effective paid advertising strategy. They optimise content length for each placement, work with raw footage, incorporate motion graphics, and more.

SDR / Appointment Setter (Managed)

Our graphic designers use a wide range of design tools to transform basic content into high-performing graphics.

Conversation QA & Enablement Coach

This person writes compelling ad copy that motivates users to take action. They write several variations for split testing with each ad launch.

Our team is backed by GorillaAcademy, our world-class training and assessment centre.

OUR PROCESS

It’s time to remove the guesswork. Our strategy and appointment setting convert ICPs into revenue.

For a detailed breakdown of deliverables in each plan, please see our pricing. We design bespoke, ICP‑first programmes, then run them through GorillaAudit® and GorillaScale® to turn high‑value accounts into qualified meetings and pipeline. Every stage is governed by GorillaMatrix, where your feedback, our specialist performance, and financial rewards connect through the Client‑Success, People‑Success and Financial‑Success Matrices so the whole team has real skin in the game.

Here’s how we do it:

01

Get your shared success proposal

Visit Get Started, choose your plan, and tell us your dream outcome. We run a quick audit of your ICP, tech stack, and pipeline, then return a shared success proposal with clear scope, KPIs, and team roles. This may include an optional shared success bonus to give us skin in the game.

01

Get your shared success proposal

Visit Get Started, choose your plan, and tell us your dream outcome. We run a quick audit of your ICP, tech stack, and pipeline, then return a shared success proposal with clear scope, KPIs, and team roles. This may include an optional shared success bonus to give us skin in the game.

01

Get your shared success proposal

Visit Get Started, choose your plan, and tell us your dream outcome. We run a quick audit of your ICP, tech stack, and pipeline, then return a shared success proposal with clear scope, KPIs, and team roles. This may include an optional shared success bonus to give us skin in the game.

02

Post‑signup GorillaAudit® demand blueprint

Our team prepare an in‑depth blueprint covering ICP and TAM mapping, decision‑maker identification, list‑building and enrichment methodology, channel selection, messaging frameworks, sequence planning, CRM workflows, and performance tracking set‑up. You can review, edit and approve each stage.

02

Post‑signup GorillaAudit® demand blueprint

Our team prepare an in‑depth blueprint covering ICP and TAM mapping, decision‑maker identification, list‑building and enrichment methodology, channel selection, messaging frameworks, sequence planning, CRM workflows, and performance tracking set‑up. You can review, edit and approve each stage.

02

Post‑signup GorillaAudit® demand blueprint

Our team prepare an in‑depth blueprint covering ICP and TAM mapping, decision‑maker identification, list‑building and enrichment methodology, channel selection, messaging frameworks, sequence planning, CRM workflows, and performance tracking set‑up. You can review, edit and approve each stage.

03

Strategy review and collaboration

We collaborate in real time through enterprise‑grade workflows with unlimited stakeholders. Our white‑label‑proof approvals, comments and version control centralise feedback in your portal, keeping legal, brand and sales fully aligned before launch.

03

Strategy review and collaboration

We collaborate in real time through enterprise‑grade workflows with unlimited stakeholders. Our white‑label‑proof approvals, comments and version control centralise feedback in your portal, keeping legal, brand and sales fully aligned before launch.

03

Strategy review and collaboration

We collaborate in real time through enterprise‑grade workflows with unlimited stakeholders. Our white‑label‑proof approvals, comments and version control centralise feedback in your portal, keeping legal, brand and sales fully aligned before launch.

04

Data engine and GorillaScale® implementation

We set up the data and infrastructure that make outbound win. That includes domain and inbox infrastructure, GDPR‑compliant list sourcing and enrichment, LinkedIn and CRM integrations, tracking dashboards, and soft‑launch tests that isolate variables to find winners fast.

04

Data engine and GorillaScale® implementation

We set up the data and infrastructure that make outbound win. That includes domain and inbox infrastructure, GDPR‑compliant list sourcing and enrichment, LinkedIn and CRM integrations, tracking dashboards, and soft‑launch tests that isolate variables to find winners fast.

04

Data engine and GorillaScale® implementation

We set up the data and infrastructure that make outbound win. That includes domain and inbox infrastructure, GDPR‑compliant list sourcing and enrichment, LinkedIn and CRM integrations, tracking dashboards, and soft‑launch tests that isolate variables to find winners fast.

05

Pipeline activation and appointment setting

Our team runs managed outreach and response handling, qualifying interest using agreed criteria, coordinating calendars, and booking meetings straight into your diary. Phone‑based appointment setting and advanced closing support are available for higher plans when you want us to carry opportunities further through the funnel.

05

Pipeline activation and appointment setting

Our team runs managed outreach and response handling, qualifying interest using agreed criteria, coordinating calendars, and booking meetings straight into your diary. Phone‑based appointment setting and advanced closing support are available for higher plans when you want us to carry opportunities further through the funnel.

05

Pipeline activation and appointment setting

Our team runs managed outreach and response handling, qualifying interest using agreed criteria, coordinating calendars, and booking meetings straight into your diary. Phone‑based appointment setting and advanced closing support are available for higher plans when you want us to carry opportunities further through the funnel.

06

Benchmark validation and scaling

We validate benchmarks such as response rate, meeting rate and pipeline value, then expand by channel, segment and geography. Advanced funnel analysis, predictive modelling and multi‑stakeholder ABM frameworks guide where we scale horizontally or vertically to grow pipeline with control.

06

Benchmark validation and scaling

We validate benchmarks such as response rate, meeting rate and pipeline value, then expand by channel, segment and geography. Advanced funnel analysis, predictive modelling and multi‑stakeholder ABM frameworks guide where we scale horizontally or vertically to grow pipeline with control.

06

Benchmark validation and scaling

We validate benchmarks such as response rate, meeting rate and pipeline value, then expand by channel, segment and geography. Advanced funnel analysis, predictive modelling and multi‑stakeholder ABM frameworks guide where we scale horizontally or vertically to grow pipeline with control.

01

Pre-signup Zoom technical audit

Schedule a call today to get your free consultation. Before the call, we conduct some initial research so we can advise which channels are likely to generate the best returns. During the call, we suggest a strategy that meets your goals.

01

Pre-signup Zoom technical audit

Schedule a call today to get your free consultation. Before the call, we conduct some initial research so we can advise which channels are likely to generate the best returns. During the call, we suggest a strategy that meets your goals.

01

Pre-signup Zoom technical audit

Schedule a call today to get your free consultation. Before the call, we conduct some initial research so we can advise which channels are likely to generate the best returns. During the call, we suggest a strategy that meets your goals.

02

Post-signup GorillaAudit® strategy analysis

Once you sign up, we put together a separate 15-20 page strategy document for each platform. This includes a competitor analysis, sales funnel structure, budget allocations, targeting, graphics creation, and copywriting.

02

Post-signup GorillaAudit® strategy analysis

Once you sign up, we put together a separate 15-20 page strategy document for each platform. This includes a competitor analysis, sales funnel structure, budget allocations, targeting, graphics creation, and copywriting.

02

Post-signup GorillaAudit® strategy analysis

Once you sign up, we put together a separate 15-20 page strategy document for each platform. This includes a competitor analysis, sales funnel structure, budget allocations, targeting, graphics creation, and copywriting.

03

Strategy review and collaboration

We use enterprise-grade processes for efficient collaboration and ad approval. Our open-source and white label-proof workflows allow unlimited collaborators within our strategy document and centralised project management system in real time.

03

Strategy review and collaboration

We use enterprise-grade processes for efficient collaboration and ad approval. Our open-source and white label-proof workflows allow unlimited collaborators within our strategy document and centralised project management system in real time.

03

Strategy review and collaboration

We use enterprise-grade processes for efficient collaboration and ad approval. Our open-source and white label-proof workflows allow unlimited collaborators within our strategy document and centralised project management system in real time.

04

GorillaScale® implementation

Once the tracking and analytics are set up, we set the approved ads live to begin the testing phase. We run systematic tests that isolate one variable at a time to identify winning combinations and optimise our strategies.

04

GorillaScale® implementation

Once the tracking and analytics are set up, we set the approved ads live to begin the testing phase. We run systematic tests that isolate one variable at a time to identify winning combinations and optimise our strategies.

04

GorillaScale® implementation

Once the tracking and analytics are set up, we set the approved ads live to begin the testing phase. We run systematic tests that isolate one variable at a time to identify winning combinations and optimise our strategies.

05

Benchmark validation

We audit KPIs that may impact the rate at which we can profitably scale, including CPA, CVR, ROAS, AOV, CLV, and more. We use these to identify whether we scale horizontally or vertically.

05

Benchmark validation

We audit KPIs that may impact the rate at which we can profitably scale, including CPA, CVR, ROAS, AOV, CLV, and more. We use these to identify whether we scale horizontally or vertically.

05

Benchmark validation

We audit KPIs that may impact the rate at which we can profitably scale, including CPA, CVR, ROAS, AOV, CLV, and more. We use these to identify whether we scale horizontally or vertically.

06

Scaling phase

Once target KPIs are met and goals are aligned, we look to strategically increase ad spend to drive revenue growth. We use complex financial models to guarantee campaign profitability at every turn.

06

Scaling phase

Once target KPIs are met and goals are aligned, we look to strategically increase ad spend to drive revenue growth. We use complex financial models to guarantee campaign profitability at every turn.

06

Scaling phase

Once target KPIs are met and goals are aligned, we look to strategically increase ad spend to drive revenue growth. We use complex financial models to guarantee campaign profitability at every turn.

Our proprietary scaling strategy, GorillaScale, drives profitable sales. Get your growth forecast today.

PRICING AND DELIVERABLES

Know the scope and cost today. Go live faster



3 months

6 months

12 months

Minimum commitment:

3 months

6 months

12 months

Minimum commitment:

3 months

6 months

12 months

Minimum commitment:

3 months

6 months

12 months

Minimum commitment:

3 months

6 months

12 months

Minimum commitment:

Starter

£799

/ month

+ £249 setup fee

Who is it for:

SMBs

looking to

acquire

new

customers

across a

search

channel

Any 1 channel

Plan Highlights:

Fully managed advertising across one Search channel

Up to

5 in-house

specialist team

members

to collaborate

with

you

GorillaAudit® strategy analysis and review

GorillaScale® optimisation and scaling process framework

Detailed reporting and audits

GorillaMatrix® Two-Sided Financial Incentives

Algorithmic Team Profit

Sharing

Performance

Recognition

Tips

Outcome-Linked

Success

Bonus

Onboarding Availability:

Open

Grow

£1,799

/ month

+ £349 setup fee

Who is it for:

SMBs

looking to

acquire

new

customers

through a

social

media

channel

Any 1 channel

Plan Highlights:

Fully managed paid advertising with

unlimited monthly creatives

Up to 6

in-house

specialist team

members

to collaborate

with

you

GorillaAudit® strategy analysis and review

GorillaScale® optimisation and scaling process framework

Detailed reporting and audits

Graphic design and video editing

GorillaMatrix® Two-Sided Financial Incentives

Algorithmic Team Profit

Sharing

Performance

Recognition

Tips

Outcome-Linked

Success

Bonus

Onboarding Availability:

Limited

Scale

£2,399

/ month

+ £449 setup fee

Who is it for:

SMBs

looking to

acquire

new

customers

through

multiple

channels

Any 2 channels

Plan Highlights:

Fully managed paid advertising with

unlimited monthly creatives

Up to 7

in-house

specialist team

members

to collaborate

with

you

GorillaAudit® strategy analysis and review

GorillaScale® optimisation and scaling process framework

Detailed reporting and audits

Graphic design and video editing

GorillaMatrix® Two-Sided Financial Incentives

Algorithmic Team Profit

Sharing

Performance

Recognition

Tips

Outcome-Linked

Success

Bonus

Onboarding Availability:

Nearly Full

3 months

6 months

12 months

Minimum commitment:

Starter

£799

/ month

+ £249 setup fee

Who is it for:

SMBs

looking to

acquire

new

customers

across a

search

channel

Any 1 channel

Plan Highlights:

Fully managed advertising across one Search channel

Up to

5 in-house

specialist team

members

to collaborate

with

you

GorillaAudit® strategy analysis and review

GorillaScale® optimisation and scaling process framework

Detailed reporting and audits

GorillaMatrix® Two-Sided Financial Incentives

Algorithmic Team Profit

Sharing

Performance

Recognition

Tips

Outcome-Linked

Success

Bonus

Onboarding Availability:

Open

Grow

£1,799

/ month

+ £349 setup fee

Who is it for:

SMBs

looking to

acquire

new

customers

through a

social

media

channel

Any 1 channel

Plan Highlights:

Fully managed paid advertising with

unlimited monthly creatives

Up to 6

in-house

specialist team

members

to collaborate

with

you

GorillaAudit® strategy analysis and review

GorillaScale® optimisation and scaling process framework

Detailed reporting and audits

Graphic design and video editing

GorillaMatrix® Two-Sided Financial Incentives

Algorithmic Team Profit

Sharing

Performance

Recognition

Tips

Outcome-Linked

Success

Bonus

Onboarding Availability:

Limited

Scale

£2,399

/ month

+ £449 setup fee

Who is it for:

SMBs

looking to

acquire

new

customers

through

multiple

channels

Any 2 channels

Plan Highlights:

Fully managed paid advertising with

unlimited monthly creatives

Up to 7

in-house

specialist team

members

to collaborate

with

you

GorillaAudit® strategy analysis and review

GorillaScale® optimisation and scaling process framework

Detailed reporting and audits

Graphic design and video editing

GorillaMatrix® Two-Sided Financial Incentives

Algorithmic Team Profit

Sharing

Performance

Recognition

Tips

Outcome-Linked

Success

Bonus

Onboarding Availability:

Nearly Full

For Founders
For Investors
For Resellers
How to get started

Plug into the GoGorilla.com engine. It’s time to grow.

01

Learn more about our model

Discover how our proprietary FinTech platform works, and explore the full range of performance marketing services we offer to funded companies and white label resellers.

02

Request a Shared Success Proposal

Discover our transparent pricing and save up to 40% when you opt for multiple services or a longer minimum commitment. Our flexible plans let you accurately forecast your marketing costs and de-risk your growth. 

03

Schedule a call

Book a call with us, and we’ll provide you with a free consultation to understand your goals and discuss which of our services can best support your growth.

For Founders
For Investors
For Resellers
How to get started

Plug into the GoGorilla.com engine. It’s time to grow.

01

Learn more about our model

Discover how our proprietary FinTech platform works, and explore the full range of performance marketing services we offer to funded companies and white label resellers.

02

Request a Shared Success Proposal

Discover our transparent pricing and save up to 40% when you opt for multiple services or a longer minimum commitment. Our flexible plans let you accurately forecast your marketing costs and de-risk your growth. 

03

Schedule a call

Book a call with us, and we’ll provide you with a free consultation to understand your goals and discuss which of our services can best support your growth.

For Founders
For Investors
For Resellers
How to get started

Plug into the GoGorilla.com engine. It’s time to grow.

01

Learn more about our model

Discover how our proprietary FinTech platform works, and explore the full range of performance marketing services we offer to funded companies and white label resellers.

02

Request a Shared Success Proposal

Discover our transparent pricing and save up to 40% when you opt for multiple services or a longer minimum commitment. Our flexible plans let you accurately forecast your marketing costs and de-risk your growth. 

03

Schedule a call

Book a call with us, and we’ll provide you with a free consultation to understand your goals and discuss which of our services can best support your growth.

For Founders
For Investors
For Resellers
How to get started

Plug into the GoGorilla.com engine. It’s time to grow.

01

Learn more about our model

Discover how our proprietary FinTech platform works, and explore the full range of performance marketing services we offer to funded companies and white label resellers.

02

Request a Shared Success Proposal

Discover our transparent pricing and save up to 40% when you opt for multiple services or a longer minimum commitment. Our flexible plans let you accurately forecast your marketing costs and de-risk your growth. 

03

Schedule a call

Book a call with us, and we’ll provide you with a free consultation to understand your goals and discuss which of our services can best support your growth.

For Founders
For Investors
For Resellers
How to get started

Plug into the GoGorilla.com engine. It’s time to grow.

01

Learn more about our model

Discover how our proprietary FinTech platform works, and explore the full range of performance marketing services we offer to funded companies and white label resellers.

02

Request a Shared Success Proposal

Discover our transparent pricing and save up to 40% when you opt for multiple services or a longer minimum commitment. Our flexible plans let you accurately forecast your marketing costs and de-risk your growth. 

03

Schedule a call

Book a call with us, and we’ll provide you with a free consultation to understand your goals and discuss which of our services can best support your growth.

DISCOVER OUR cOMPLEMENTARY SERVICES

Prime demand before outreach. We’ll compound it across the funnel.

Pair B2B Demand Generation with the services below to keep us fully accountable for end‑to‑end growth. Powered by GorillaMatrix®, our two‑sided incentive model aligns our team’s rewards to your outcomes and coordinates specialists across channels, so pipeline compounds rather than leaks. For package deliverables and recommended add‑ons by plan, see the Pricing page for more details.
Paid Advertising
Paid Advertising
Paid Advertising

Use paid advertising to warm up buying committees before Sales calls. We surround target accounts with search, social, and retargeting so stakeholders recognise you before outbound. Engagement signals sync to your demand engine and CRM to lift connect, meeting, and close rates.

Email Marketing
Email Marketing

Capture quiet intent and nurture it into revenue. We build a GDPR‑compliant subscriber list with lead magnets, then run lifecycle journeys that educate, score, and re‑engage prospects who aren’t ready to meet today, handing Sales warmer opportunities and higher lifetime value.

Social Media Management

Build familiarity and proof before outreach. Executive and brand content keeps your story visible to ICPs, while light paid surround and channel‑native posts raise connection acceptance and reply rates. Social signals feed targeting and retargeting to compound results across channels.

Frequently asked questions

All you need to know about our Paid Advertising service.

General

01

What is B2B demand generation, and how is it different from lead generation?

Demand generation is a comprehensive approach to creating awareness and interest in your product or service, then converting that interest into qualified sales conversations. Unlike traditional lead generation, which focuses solely on collecting contact information, demand generation encompasses the entire journey from initial outreach through to booked meetings with qualified prospects.

Our B2B demand generation service includes lead sourcing and enrichment, multi-channel outreach (email, LinkedIn, phone), personalised messaging, response management, appointment setting, and continuous optimisation. We don't just hand you a list of contacts-we run the entire campaign on your behalf and deliver qualified meetings in your calendar.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

02

Which plan is right for my business?

Starter is ideal if you're testing demand generation for the first time or want to focus on one channel (email or LinkedIn). You'll get 500 leads per month and handle your own response management.

Grow is perfect for businesses ready to scale with coordinated email and LinkedIn outreach. You'll get 1,000 leads per month, and our team handles written appointment setting for you.

Scale is designed for companies looking to maximise results across email, LinkedIn, and phone. You'll get 1,500 leads per month with our UK-based team handling both written and phone appointment setting.

Enterprise is for established, funded companies requiring sophisticated demand generation infrastructure with unlimited leads, closing support, and access to our top 10% of specialists.

If you're unsure, book a discovery call and we'll recommend the best fit based on your goals, budget, and growth stage.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

03

How long does it take to see results?

Setup and warm-up: 4-6 weeks for complete onboarding, technical setup, and account warming.

First results: You'll typically see initial responses and meeting bookings within 2-4 weeks of campaign launch (after the warm-up period).

Optimised performance: 2-3 months of systematic testing and iteration to reach peak performance and consistent meeting flow.

Scaling phase: 4-6 months to prove channel effectiveness and begin scaling volume through add-ons.

We set realistic expectations from day one. Demand generation is a strategic, long-term investment, not a quick fix. However, our proprietary warm-up process and proven frameworks mean you'll see results faster than if you were building this in-house.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

What industries do you specialise in?

We work primarily with B2B companies across technology, SaaS, professional services, financial services, and manufacturing. Our ideal clients are investor-backed businesses (angel, seed, VC, or PE-backed) with complex sales cycles and high-value contracts.

That said, our frameworks are industry-agnostic. What matters most is that you have a clearly defined ideal customer profile, a compelling value proposition, and decision-makers who are reachable via email, LinkedIn, or phone.

During the GorillaAudit® process, we conduct thorough market analysis and competitive research specific to your industry to ensure our messaging and targeting are precisely tailored to your market.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

05

Do I need to provide anything to get started?

Yes, we'll need some key information and assets during onboarding:

Business Information:

  • Ideal customer profile (company size, industry, job titles)

  • Value proposition and key differentiators

  • Current sales process and qualification criteria

  • Success metrics and goals

Technical Access:

  • CRM access for integration and data sync

  • Domain access for email infrastructure setup (we'll guide you through domain procurement)

  • LinkedIn profile access for optimisation (personal profiles, not company pages)

  • Calendar access for appointment booking

Content Assets (if available):

  • Existing messaging, case studies, or testimonials

  • Brand guidelines or tone of voice documentation

  • Any content assets we can leverage

Don't worry if you don't have everything ready-our onboarding team will guide you through the entire process with a comprehensive questionnaire and strategy planning sessions.

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06

Can I switch plans or upgrade later?

Yes, absolutely. We encourage clients to start with the plan that matches their current needs and scale up as campaigns prove successful.

Upgrading: You can upgrade to a higher plan at any time. We'll pro-rate your current plan and transition you to the new plan seamlessly. For example, if you start with Starter and want to add a second channel, you can upgrade to Grow mid-contract.

Downgrading: Downgrades are typically processed at the end of your current commitment period to ensure continuity of service and protect the investment we've made in your campaigns.

Add-ons: You can add capacity (additional leads, domains, specialists) at any time without changing your base plan.

Your Account Executive will work with you to find the right timing and approach for any plan changes.

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07

What happens if I'm not satisfied with the results?

We're committed to delivering results, which is why we've built accountability into every aspect of our service:

Transparent Reporting: You'll receive detailed performance reports (monthly, bi-weekly, or weekly depending on your plan) with full visibility into response rates, meeting bookings, and pipeline contribution.

Continuous Optimisation: Our GorillaScale® framework ensures we're constantly testing, iterating, and improving your campaigns based on data.

Regular Strategy Calls: Quarterly, monthly, or bi-weekly calls (depending on your plan) to review performance and adjust strategy.

GorillaMatrix® Alignment: Our team's compensation is tied to your outcomes through algorithmic profit sharing, so we're financially invested in your success.

Supplementary Success Bonus (Optional Add-on): You can add performance-based pricing where we share in the upside when we exceed targets and you receive automatic discounts when we fall short.

If you're not seeing the results you expected, we'll work with you to diagnose issues, adjust strategy, and get campaigns back on track. Our goal is a long-term partnership, not a short-term transaction.

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Billing and Payments

01

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Direct Debit: UK bank accounts (preferred method for UK clients)

  • Bank Transfer: Available for Enterprise clients and annual commitments

  • Invoice Billing: Available for Enterprise clients with NET 30 terms

All payments are processed securely through our billing platform. You'll receive automatic invoices and payment confirmations for your records.

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02

When am I charged for my plan?

Setup Fee and First Month: Both are charged upfront when you sign up. All payments are taken in advance. The setup fee covers the initial 4-6 weeks of onboarding, technical setup, account warming, and strategy development, whilst the first month's subscription covers your initial campaign period.

Ongoing Monthly Subscription: Charged in advance on the 1st of each month for that month's service.

Add-ons:

  • Monthly add-ons (domains, profiles, paid ads) are charged in advance on the 1st of each month

  • Per-unit add-ons (leads, videos) are charged when ordered

  • On-demand specialists are charged after services are delivered (monthly invoicing)

Example Timeline:

  • Day 1: Setup fee + Month 1 subscription charged upfront

  • Week 4-6: Campaigns launch after warm-up

  • Month 2, Day 1: Month 2 subscription charged in advance

  • Ongoing: Monthly charges on the 1st of each month (always in advance)

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03

Are setup fees refundable?

Setup fees are non-refundable once onboarding has begun. This is because we invest significant resources during the setup phase, including:

  • Dedicated onboarding team time

  • Technical infrastructure configuration

  • Domain and account warming (2-4 weeks)

  • CRM integration and customisation

  • Strategy development and campaign planning

  • Initial lead sourcing and enrichment

However, if you're not satisfied during the setup phase, we'll work with you to address any concerns and ensure the strategy aligns with your goals before campaigns launch. Our goal is to set you up for success from day one.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

How do add-ons affect my billing?

Monthly Add-ons (domains, LinkedIn profiles, paid ads, reports):

  • Added to your monthly subscription charge

  • Billed on the 1st of each month

  • Pro-rated for the first month if added mid-cycle

Per-Unit Add-ons (leads, videos):

  • Charged immediately when ordered

  • Can be purchased at any time

  • No recurring billing-one-time charges

On-Demand Specialists:

  • Invoiced monthly based on days used

  • Unused part-time days roll forward within your commitment period

  • Full-time specialists are billed monthly in advance

Example:

  • Base plan: £2,499/month (Grow)

  • Additional 500 leads: £1,250 (one-time, when ordered)

  • Additional LinkedIn profile: £399/month (recurring)

  • 5 days of Sales Closer: £1,750 (invoiced at month-end)

Your invoice will clearly break down all charges, and you can view upcoming charges in your client portal at any time.

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05

What happens if I want to add more leads mid-month?

You can purchase additional leads at any time for £2.50 per lead. Simply contact your Account Executive or order through your client portal.

Delivery Timeline:

  • Leads ordered in the first half of the month: Delivered within 5-7 business days

  • Leads ordered in the second half of the month: May be delivered in the following month depending on campaign timing

Additional leads are sourced and enriched to the same quality standards as your base plan allocation and will be integrated into your existing campaigns or used to launch new sequences.

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06

Do you offer discounts for longer commitments?

Yes, longer commitments unlock preferential rates on add-ons:

Add-on Pricing by Commitment:

  • 3 months: Standard pricing

  • 6 months: 10-15% discount on monthly add-ons

  • 12 months: 20-25% discount on monthly add-ons

Examples:

  • Additional Email Domain: £299/month (3-month) → £249/month (6-month) → £199/month (12-month)

  • Additional LinkedIn Profile: £599/month (3-month) → £499/month (6-month) → £399/month (12-month)

Base Plan Pricing: Our core plans (Starter, Grow, Scale) are priced the same regardless of commitment length. The discounts apply to add-ons only.

Why Longer Commitments? Demand generation is most effective over 6-12 months as we optimise campaigns, scale what works, and build consistent pipeline. Longer commitments also allow us to invest more in your success knowing we have time to deliver results.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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07

How does the GorillaMatrix® profit sharing affect my costs?

It doesn't increase your costs-it's built into your plan pricing at no additional charge.

GorillaMatrix® is our proprietary FinTech platform that automatically distributes a portion of your monthly fee to the team members working on your account based on their measured contribution to your outcomes. This ensures every specialist is financially incentivised to deliver exceptional results.

What this means for you:

  • Your team is motivated by your success, not just task completion

  • Better performance and faster results

  • Complete transparency through algorithmic distribution

  • No hidden fees or additional costs

Optional Add-ons:

  • Performance Recognition Tips: You can optionally tip your team for exceptional work (100% goes to them, zero platform fees)

  • Supplementary Success Bonus: You can optionally add performance-based pricing where we share upside/downside based on results

Both are entirely optional. The core profit-sharing model is included as standard in all plans.

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Contracts and Commitments

01

What is the minimum commitment period?

Base Plans: 3-month minimum commitment for Starter, Grow, and Scale plans. This gives us sufficient time to complete setup, warm up accounts, launch campaigns, gather data, and optimise for results.

Enterprise Plans: Typically 6-12 month commitments due to the complexity and strategic nature of Enterprise engagements.

Add-ons: Most add-ons follow the same commitment period as your base plan, though some (like additional leads and videos) are purchased on-demand with no commitment.

Why 3 Months Minimum? Demand generation requires time to prove effectiveness:

  • Month 1: Setup, warming, and launch

  • Month 2: Initial data collection and testing

  • Month 3: Optimisation and consistent results

Shorter commitments don't allow enough time to see meaningful ROI from the upfront investment in setup and strategy.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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02

Can I cancel my plan early?

Early cancellation is possible but subject to an early termination fee to cover the investment we've made in your campaigns:

Cancellation Terms:

  • Within first 3 months: Full remaining contract value due

  • After 3 months (if on longer commitment): 50% of remaining contract value due

  • At end of commitment period: No cancellation fee, 30 days' notice required

Why Early Termination Fees? We invest heavily in your success upfront (setup, warming, strategy, team allocation). Early cancellations prevent us from recouping that investment and delivering the results you signed up for.

Alternative to Cancellation: If you're not seeing results, we'd rather work with you to fix the strategy than cancel. We can adjust targeting, messaging, channels, or approach to get campaigns back on track.

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03

What happens at the end of my contract?

30 Days Before Contract End: We'll reach out to discuss performance, results, and whether you'd like to renew, upgrade, or make changes.

Automatic Renewal: Contracts automatically renew on a month-to-month basis at the end of your commitment period unless you provide 30 days' notice of cancellation.

Renewal Options:

  • Continue on month-to-month (same pricing)

  • Commit to another 3/6/12 months (unlock add-on discounts)

  • Upgrade to a higher plan

  • Add new channels or capacity

Campaign Continuity: If you choose not to renew, campaigns will wind down during your final month. We'll provide a full handoff of all data, learnings, and assets so you can continue campaigns in-house if desired.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

Do unused leads or specialist days roll over?

Leads: No, monthly lead allocations do not roll over. Each month you receive your plan's allocation (500/1,000/1,500 leads for Starter/Grow/Scale). Unused leads expire at month-end.

Why? Lead data degrades over time. Fresh, recently enriched leads perform better than older data, so we source new leads each month rather than rolling over unused allocations.

On-Demand Specialist Days: Yes, unused part-time days roll forward within your commitment period. For example, if you purchase 10 days of a Sales Closer but only use 7 days in Month 1, the remaining 3 days roll forward to Month 2.

Add-on Capacity (Domains, Profiles): These are monthly subscriptions, so you have access to the capacity each month. There's nothing to "roll over"-you simply have the additional capacity available continuously.

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05

Can I pause my campaign if needed?

Yes, you can pause campaigns in certain circumstances:

Acceptable Pause Reasons:

  • Seasonal business cycles (e.g., summer slowdowns, year-end freezes)

  • Internal capacity constraints (e.g., your sales team is at capacity)

  • Product/service changes requiring messaging updates

  • Funding rounds or major business transitions

Pause Terms:

  • Minimum 1-month pause, maximum 2-month pause within a 12-month period

  • Must provide 2 weeks' notice before pause

  • Monthly subscription continues at 50% rate during pause to maintain infrastructure and team allocation

  • Setup fee and time invested are not refunded

What Happens During a Pause:

  • Campaigns stop, no new outreach sent

  • Account warming and deliverability maintenance continues

  • CRM integration remains active

  • Team remains allocated to your account for quick restart

Restarting: Campaigns can resume with 1 week's notice. No additional setup fee required.

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06

What are the terms for the Supplementary Success Bonus add-on?

The Supplementary Success Bonus is a performance-based pricing model where we share in the upside when we exceed your targets and you receive automatic discounts when we fall short.

How It Works:

  1. Define Objectives: At the start of each quarter, we agree on specific KPIs (e.g., number of qualified meetings, pipeline value generated, closed revenue)

  2. Set Thresholds: We establish baseline expectations, stretch goals, and minimum acceptable performance

  3. Automatic Calculation: GorillaMatrix® tracks performance and calculates bonuses/discounts in real-time

  4. Quarterly Settlement: At quarter-end, bonuses are invoiced or discounts are applied to your next invoice

Example Structure:

  • Below Target (< 80% of goal): 20% discount on next month's subscription

  • On Target (80-100% of goal): No adjustment

  • Above Target (100-120% of goal): 10% success premium

  • Exceptional (> 120% of goal): 20% success premium

Enterprise Custom Models: For Enterprise clients, we can structure more sophisticated models including revenue share, profit share, or funding round success fees.

Pricing: This add-on typically costs £299-499/month depending on complexity, plus the variable bonus/discount amounts.

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07

Is there a notice period for cancellation?

Yes, 30 days' notice is required for cancellation at the end of your commitment period.

Why 30 Days? This allows us to:

  • Wind down campaigns gracefully

  • Complete any in-flight work

  • Provide a comprehensive handoff of data and learnings

  • Reallocate team members to other accounts

Early Cancellation: If you need to cancel before the end of your commitment period, early termination fees apply (see "Can I cancel my plan early?" above).

How to Cancel: Contact your Account Executive or email support with your cancellation request. We'll confirm the cancellation date and final invoice, then schedule a handoff call to transfer all assets and data.

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Service and Strategy

01

How do you source and enrich leads?

We use a multi-source approach to ensure the highest quality, GDPR-compliant leads:

Lead Sourcing:

  • Premium B2B databases (ZoomInfo, Apollo, Cognism, etc.)

  • Manual research for hard-to-reach decision-makers

  • Proprietary methodologies for niche markets

  • Custom research for Enterprise accounts

Lead Enrichment: We enhance basic contact data with:

  • Verified email addresses (multi-point verification)

  • Direct dial phone numbers (when available)

  • LinkedIn profile URLs

  • Accurate job titles and seniority levels

  • Company data (size, revenue, industry, technology stack)

  • Intent data and engagement signals (Enterprise plans)

Quality Assurance:

  • Multi-source verification to ensure accuracy

  • Real-time validation to remove outdated contacts

  • Duplicate removal across all your campaigns

  • Compliance checks for GDPR, CAN-SPAM, and industry regulations

Enrichment Tools: We use specialist in-house tools (including Clay.com and proprietary systems) to ensure highly targeted, effective outreach.

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02

What does the 2-4 week warm-up period involve?

Account warming is a critical process that establishes sender reputation and protects your domain and LinkedIn accounts from being flagged as spam.

Email Warming (2-4 weeks):

  • Week 1: Send 5-10 emails per account per day to trusted addresses

  • Week 2: Gradually increase to 20-30 emails per account per day

  • Week 3: Increase to 40-50 emails per account per day

  • Week 4: Reach full capacity (50 emails per account per day)

  • Continuous monitoring of deliverability, bounce rates, and spam complaints

  • Adjustment of sending patterns based on domain reputation

LinkedIn Warming (2-4 weeks):

  • Week 1: 5-10 connection requests per day

  • Week 2: Increase to 15-20 connection requests per day

  • Week 3: Increase to 20-25 connection requests per day

  • Week 4: Reach full capacity (20-30 connection requests per day)

  • Profile engagement activities (liking, commenting) to build natural activity patterns

  • Monitoring for account restrictions or warnings

Why This Matters: Skipping or rushing the warm-up process results in emails landing in spam, LinkedIn accounts getting restricted, and campaigns failing. Our proprietary warm-up process ensures maximum deliverability from day one of full campaigns.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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03

How do you ensure email deliverability?

Deliverability is the foundation of successful email outreach. We use a multi-layered approach:

Technical Setup:

  • Proper domain infrastructure (subdomains like mail.yourdomain.com)

  • SPF, DKIM, and DMARC authentication records

  • MX record configuration

  • Dedicated IP warming (for high-volume Enterprise accounts)

Sending Best Practices:

  • Gradual volume ramp-up (warm-up process)

  • Optimal sending patterns (spread throughout business hours)

  • Personalization and relevance to avoid spam filters

  • Clean, text-based emails (no spam trigger words or excessive links)

  • Proper unsubscribe mechanisms

Ongoing Monitoring:

  • Daily deliverability checks

  • Real-time bounce and spam complaint monitoring

  • Sender reputation tracking across all major ISPs

  • Blacklist monitoring and immediate remediation

  • A/B testing of subject lines and content for engagement

Deliverability by Plan:

  • Starter/Grow: Standard monitoring with monthly optimisation

  • Scale: Advanced monitoring with real-time alerts and weekly optimisation

  • Enterprise: Comprehensive monitoring with dedicated deliverability specialist support

Our average deliverability rate is 95%+, meaning 95% of emails reach the primary inbox (not spam or promotions folders).

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04

Can I review and approve messaging before campaigns launch?

Yes, absolutely. Client approval is a core part of our GorillaAudit® process.

Approval Process:

  1. Strategy Development: We create messaging frameworks based on your value proposition, ideal customer profile, and competitive positioning

  2. Draft Sequences: We write complete email and LinkedIn sequences with multiple touchpoints

  3. Client Portal Review: All messaging is shared in your client portal where you can review, comment, and request changes

  4. Revision Rounds: We incorporate your feedback and refine messaging (typically 1-2 revision rounds)

  5. Final Approval: You provide explicit approval before any campaigns launch

  6. Ongoing Optimisation: As we A/B test and iterate, we'll share performance data and proposed changes for your review

What You'll Review:

  • Email subject lines and body copy

  • LinkedIn connection request messages

  • Follow-up sequences (typically 4-7 touchpoints)

  • Phone scripts (for Scale and Enterprise plans)

  • Video scripts (if using video outreach add-on)

Timeline: Messaging review and approval typically happens in Week 2-3 of the setup process, before account warming begins.

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05

How does response management work on the Grow and Scale plans?

Starter Plan: You handle all response management. Responses sync to your CRM, and your team replies directly to interested prospects.

Grow Plan (Written Response Management): Our team monitors and responds to all email and LinkedIn replies on your behalf:

  • Qualification: We assess interest level and qualification criteria (budget, authority, need, timeline)

  • Objection Handling: We address common objections and concerns professionally

  • Appointment Coordination: We propose meeting times and book directly into your calendar

  • CRM Updates: All conversations are logged with full context and qualification notes

  • Handoff: You receive a briefing document before each meeting with prospect background and conversation history

Scale Plan (Written + Phone Response Management): Everything in Grow, plus:

  • Outbound Calling: Our UK-based team follows up with engaged prospects via phone

  • Voicemail Follow-up: Professional voicemail messages for prospects who don't answer

  • Phone Appointment Setting: Direct booking of meetings via phone conversations

  • Call Recordings: All calls recorded and synced to your CRM (with prospect consent)

Enterprise Plan (Advanced Closing Support): Everything in Scale, plus:

  • Discovery Calls: We can conduct initial discovery calls on your behalf

  • Sales Playbook Execution: We follow your sales playbook and qualification frameworks

  • AI Note-Taking: Automated transcription and sentiment analysis of all calls

Deal Progression: We can support prospects through the entire sales cycle, not just initial meetings

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06

What CRM platforms do you integrate with?

We integrate with 20+ major CRM platforms, including:

Most Common:

  • Salesforce

  • HubSpot

  • Pipedrive

  • Zoho CRM

  • Microsoft Dynamics 365

  • Copper (formerly ProsperWorks)

Also Supported:

  • Close.com

  • Freshsales

  • Insightly

  • Nutshell

  • Capsule CRM

  • Agile CRM

  • SugarCRM

  • Monday.com (with CRM features)

  • Airtable (with CRM workflows)

  • Custom CRMs via API

What We Sync:

  • Lead/contact creation and updates

  • Email engagement tracking (opens, clicks, replies)

  • Meeting bookings and calendar events

  • Campaign attribution and source tracking

  • Custom field mapping to match your sales process

  • Activity timeline (all touchpoints across channels)

Sync Frequency: Real-time for critical events (meeting bookings, hot leads), every 15 minutes for standard updates.

No CRM? We can set up a basic CRM for you (HubSpot Free or Pipedrive) as part of onboarding, or provide data via spreadsheet exports.

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07

How do you handle LinkedIn outreach without risking my account?

LinkedIn account safety is a top priority. We use proven best practices to minimise risk:

Account Selection:

  • We use personal LinkedIn profiles, not company pages (personal profiles have higher acceptance rates)

  • Profiles should be established (6+ months old) with 500+ connections

  • Complete profiles with professional photos, detailed experience, and activity history

Warming Process:

  • 2-4 week gradual ramp-up of connection requests

  • Natural activity patterns (profile views, post engagement, commenting)

  • Monitoring for any warnings or restrictions

Sending Limits:

  • Maximum 20-30 connection requests per day (well below LinkedIn's limits)

  • Personalised connection requests (not generic templates)

  • Spaced throughout business hours (not bulk sending)

Compliance:

  • No automation tools that violate LinkedIn's Terms of Service

  • Manual review of all sequences before sending

  • Immediate pause if any account warnings appear

Account Health Monitoring:

  • Daily checks for restrictions or warnings

  • Acceptance rate tracking (healthy accounts maintain 30%+ acceptance)

  • Response rate monitoring

  • Reputation protection protocols

Risk Mitigation:

  • If an account is restricted, we pause immediately and work with LinkedIn support

  • We can deploy additional profiles if needed (available as add-on)

  • Enterprise clients can use multiple profiles to distribute risk

Success Rate: In 5+ years of LinkedIn outreach, we've maintained a 99%+ account safety record with zero permanent bans.

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08

What's included in the GorillaAudit® process?

GorillaAudit® is our proprietary strategy development framework that ensures campaigns are precisely targeted and optimised for your business. It's included in all plans during the onboarding phase.

Key Components:

1. Business & Market Analysis:

  • Ideal customer profile development

  • Target market analysis and segmentation

  • Competitive gap analysis

  • Industry trends and buyer behavior research

2. Lead Sourcing Strategy:

  • Decision-maker identification framework

  • Data sourcing methodology

  • Enrichment strategy and quality assurance protocols

3. Channel Selection:

  • Optimal channel mix based on your audience and goals

  • Starter: Single channel mastery

  • Grow: Dual-channel coordination

  • Scale: Multi-channel orchestration

  • Enterprise: Omnichannel excellence

4. Messaging Strategy:

  • Value proposition development

  • Pain point addressing

  • Personalization frameworks

  • A/B testing protocols

5. Campaign Planning:

  • Sequence mapping (timing, frequency, touchpoints)

  • Deliverability optimisation strategy

  • Response handling protocols (Grow+)

  • Appointment setting framework

6. Performance Tracking:

  • KPI definition and success metrics

  • Dashboard configuration

  • Reporting cadence

  • Optimisation roadmap

Deliverables:

  • Complete strategy document shared in your client portal

  • Review and approval process (you can edit and provide feedback)

  • Final sign-off before campaigns launch

Timeline: GorillaAudit® typically takes 2-3 weeks during the onboarding phase.

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09

How do you measure campaign success?

We track comprehensive metrics across the entire funnel, not just vanity metrics:

Top-of-Funnel Metrics:

  • Leads sourced and enriched

  • Outreach volume (emails sent, connection requests, calls made)

  • Deliverability rate (inbox placement)

  • Open rates and click rates

Mid-Funnel Metrics:

  • Response rate (% of prospects who reply)

  • Positive response rate (% showing genuine interest)

  • Conversation quality scores

  • Objection types and frequency

Bottom-of-Funnel Metrics:

  • Meeting booking rate (% of responses converted to meetings)

  • Meeting show rate (% of booked meetings that attend)

  • Qualified meeting rate (% meeting your qualification criteria)

  • Pipeline value generated

  • Cost per meeting

ROI Metrics:

  • Cost per lead

  • Cost per qualified meeting

  • Pipeline ROI (pipeline value / campaign investment)

  • Closed revenue attributed to campaigns (Enterprise)

Reporting Frequency:

  • Starter/Grow: Monthly detailed reports

  • Scale: Bi-weekly detailed reports

  • Enterprise: Weekly detailed reports

  • All Plans: Real-time dashboard access 24/7

Success Benchmarks:

  • Response rate: 5-15% (varies by industry and offer)

  • Meeting booking rate: 20-40% of positive responses

  • Show rate: 70-80% of booked meetings

We focus on qualified meetings and pipeline contribution, not just activity metrics. Our goal is to deliver meetings that turn into revenue, not just fill your calendar.

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10

Can I use my own lead lists?

Yes, you can provide your own lead lists, and we'll integrate them into campaigns. This is common for:

  • Account-Based Marketing (ABM): Targeting specific named accounts

  • Event Follow-up: Prospects from trade shows or webinars

  • Existing Database Re-engagement: Warming up cold contacts in your CRM

  • Partner Referrals: Leads from strategic partners

What We'll Do:

  1. Data Validation: We'll verify and enrich your list to ensure accuracy (email verification, phone numbers, LinkedIn profiles, updated job titles)

  2. Duplicate Removal: We'll remove any duplicates or contacts already in our campaigns

  3. Segmentation: We'll segment your list based on characteristics for targeted messaging

  4. Compliance Check: We'll ensure all contacts meet GDPR and CAN-SPAM requirements

  5. Campaign Integration: We'll incorporate your list into existing sequences or create custom campaigns

Pricing:

  • Enrichment of your leads: £1.50 per lead (cheaper than sourcing new leads)

  • No additional charge if your list is already clean and enriched

Quality Standards: We reserve the right to exclude contacts that don't meet quality standards (invalid emails, incomplete data, non-business contacts) to protect deliverability and campaign performance.

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11

What if I want to target multiple decision-makers in the same company?

Multi-stakeholder coordination is available as an add-on for Starter, Grow, and Scale plans, and included as standard for Enterprise plans.

How It Works:

Single Decision-Maker (Standard):

  • We target one primary decision-maker per company (e.g., VP of Sales)

  • Focused, personalised outreach to the highest-authority contact

Multi-Stakeholder (Add-on/Enterprise):

  • We map the complete buying committee (e.g., VP of Sales, Director of Sales Ops, CRO)

  • Coordinated outreach with messaging tailored to each stakeholder's role and priorities

  • Synchronized timing to avoid multiple people from your company reaching out simultaneously

  • Account-based approach with unified messaging themes

Benefits:

  • Higher conversion rates (reaching multiple influencers increases chances of engagement)

  • Faster deal cycles (all stakeholders are educated simultaneously)

  • Better qualification (understanding the full buying committee)

Pricing:

  • Included in Enterprise plans

  • Available as add-on for Starter/Grow/Scale (contact for pricing)

Best For:

  • Complex B2B sales with multiple decision-makers

  • Enterprise sales cycles

  • Account-based marketing strategies

  • High-value contracts (£50K+ annual contract value)

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12

How does the closing support work on Enterprise plans?

Enterprise plans include advanced closing support, meaning we can handle the entire sales process from initial outreach through to closed deals.

What's Included:

1. Discovery Calls:

  • Our senior sales specialists conduct initial discovery calls on your behalf

  • We follow your qualification framework (BANT, MEDDIC, or custom)

  • Detailed notes and call recordings synced to your CRM

2. Sales Playbook Execution:

  • You share your sales playbook, objection handling scripts, and qualification criteria

  • Our team executes your process consistently

  • We adapt to your sales methodology

3. Proposal and Presentation Support:

  • We can present proposals and conduct product demos (with your guidance)

  • Objection handling and negotiation support

  • Follow-up and deal progression

4. Call Recordings and AI Note-Taking:

  • All calls recorded (with prospect consent)

  • AI-powered transcription and sentiment analysis

  • Automatic CRM updates with key insights and next steps

5. Deal Progression Tracking:

  • Pipeline management and deal stage updates

  • Forecasting and probability scoring

  • Escalation to your team for final negotiations or technical discussions

When to Hand Off: You decide when to take over:

  • Option 1: We handle everything up to contract signing

  • Option 2: We handle discovery and qualification, you close

  • Option 3: We handle initial meetings, you take over after demo

Pricing:

  • Included in Enterprise base plans

  • Available as On-Demand Sales Closer add-on for Scale plans (from £298/day)

Why This Works: Our team becomes an extension of your sales organization, allowing you to scale capacity without hiring full-time reps. You maintain control of the process while we execute the day-to-day outreach, qualification, and progression.

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General

01

What is B2B demand generation, and how is it different from lead generation?

Demand generation is a comprehensive approach to creating awareness and interest in your product or service, then converting that interest into qualified sales conversations. Unlike traditional lead generation, which focuses solely on collecting contact information, demand generation encompasses the entire journey from initial outreach through to booked meetings with qualified prospects.

Our B2B demand generation service includes lead sourcing and enrichment, multi-channel outreach (email, LinkedIn, phone), personalised messaging, response management, appointment setting, and continuous optimisation. We don't just hand you a list of contacts-we run the entire campaign on your behalf and deliver qualified meetings in your calendar.

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02

Which plan is right for my business?

Starter is ideal if you're testing demand generation for the first time or want to focus on one channel (email or LinkedIn). You'll get 500 leads per month and handle your own response management.

Grow is perfect for businesses ready to scale with coordinated email and LinkedIn outreach. You'll get 1,000 leads per month, and our team handles written appointment setting for you.

Scale is designed for companies looking to maximise results across email, LinkedIn, and phone. You'll get 1,500 leads per month with our UK-based team handling both written and phone appointment setting.

Enterprise is for established, funded companies requiring sophisticated demand generation infrastructure with unlimited leads, closing support, and access to our top 10% of specialists.

If you're unsure, book a discovery call and we'll recommend the best fit based on your goals, budget, and growth stage.

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03

How long does it take to see results?

Setup and warm-up: 4-6 weeks for complete onboarding, technical setup, and account warming.

First results: You'll typically see initial responses and meeting bookings within 2-4 weeks of campaign launch (after the warm-up period).

Optimised performance: 2-3 months of systematic testing and iteration to reach peak performance and consistent meeting flow.

Scaling phase: 4-6 months to prove channel effectiveness and begin scaling volume through add-ons.

We set realistic expectations from day one. Demand generation is a strategic, long-term investment, not a quick fix. However, our proprietary warm-up process and proven frameworks mean you'll see results faster than if you were building this in-house.

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04

What industries do you specialise in?

We work primarily with B2B companies across technology, SaaS, professional services, financial services, and manufacturing. Our ideal clients are investor-backed businesses (angel, seed, VC, or PE-backed) with complex sales cycles and high-value contracts.

That said, our frameworks are industry-agnostic. What matters most is that you have a clearly defined ideal customer profile, a compelling value proposition, and decision-makers who are reachable via email, LinkedIn, or phone.

During the GorillaAudit® process, we conduct thorough market analysis and competitive research specific to your industry to ensure our messaging and targeting are precisely tailored to your market.

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05

Do I need to provide anything to get started?

Yes, we'll need some key information and assets during onboarding:

Business Information:

  • Ideal customer profile (company size, industry, job titles)

  • Value proposition and key differentiators

  • Current sales process and qualification criteria

  • Success metrics and goals

Technical Access:

  • CRM access for integration and data sync

  • Domain access for email infrastructure setup (we'll guide you through domain procurement)

  • LinkedIn profile access for optimisation (personal profiles, not company pages)

  • Calendar access for appointment booking

Content Assets (if available):

  • Existing messaging, case studies, or testimonials

  • Brand guidelines or tone of voice documentation

  • Any content assets we can leverage

Don't worry if you don't have everything ready-our onboarding team will guide you through the entire process with a comprehensive questionnaire and strategy planning sessions.

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06

Can I switch plans or upgrade later?

Yes, absolutely. We encourage clients to start with the plan that matches their current needs and scale up as campaigns prove successful.

Upgrading: You can upgrade to a higher plan at any time. We'll pro-rate your current plan and transition you to the new plan seamlessly. For example, if you start with Starter and want to add a second channel, you can upgrade to Grow mid-contract.

Downgrading: Downgrades are typically processed at the end of your current commitment period to ensure continuity of service and protect the investment we've made in your campaigns.

Add-ons: You can add capacity (additional leads, domains, specialists) at any time without changing your base plan.

Your Account Executive will work with you to find the right timing and approach for any plan changes.

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07

What happens if I'm not satisfied with the results?

We're committed to delivering results, which is why we've built accountability into every aspect of our service:

Transparent Reporting: You'll receive detailed performance reports (monthly, bi-weekly, or weekly depending on your plan) with full visibility into response rates, meeting bookings, and pipeline contribution.

Continuous Optimisation: Our GorillaScale® framework ensures we're constantly testing, iterating, and improving your campaigns based on data.

Regular Strategy Calls: Quarterly, monthly, or bi-weekly calls (depending on your plan) to review performance and adjust strategy.

GorillaMatrix® Alignment: Our team's compensation is tied to your outcomes through algorithmic profit sharing, so we're financially invested in your success.

Supplementary Success Bonus (Optional Add-on): You can add performance-based pricing where we share in the upside when we exceed targets and you receive automatic discounts when we fall short.

If you're not seeing the results you expected, we'll work with you to diagnose issues, adjust strategy, and get campaigns back on track. Our goal is a long-term partnership, not a short-term transaction.

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Billing and Payments

01

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Direct Debit: UK bank accounts (preferred method for UK clients)

  • Bank Transfer: Available for Enterprise clients and annual commitments

  • Invoice Billing: Available for Enterprise clients with NET 30 terms

All payments are processed securely through our billing platform. You'll receive automatic invoices and payment confirmations for your records.

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02

When am I charged for my plan?

Setup Fee and First Month: Both are charged upfront when you sign up. All payments are taken in advance. The setup fee covers the initial 4-6 weeks of onboarding, technical setup, account warming, and strategy development, whilst the first month's subscription covers your initial campaign period.

Ongoing Monthly Subscription: Charged in advance on the 1st of each month for that month's service.

Add-ons:

  • Monthly add-ons (domains, profiles, paid ads) are charged in advance on the 1st of each month

  • Per-unit add-ons (leads, videos) are charged when ordered

  • On-demand specialists are charged after services are delivered (monthly invoicing)

Example Timeline:

  • Day 1: Setup fee + Month 1 subscription charged upfront

  • Week 4-6: Campaigns launch after warm-up

  • Month 2, Day 1: Month 2 subscription charged in advance

  • Ongoing: Monthly charges on the 1st of each month (always in advance)

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03

Are setup fees refundable?

Setup fees are non-refundable once onboarding has begun. This is because we invest significant resources during the setup phase, including:

  • Dedicated onboarding team time

  • Technical infrastructure configuration

  • Domain and account warming (2-4 weeks)

  • CRM integration and customisation

  • Strategy development and campaign planning

  • Initial lead sourcing and enrichment

However, if you're not satisfied during the setup phase, we'll work with you to address any concerns and ensure the strategy aligns with your goals before campaigns launch. Our goal is to set you up for success from day one.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

How do add-ons affect my billing?

Monthly Add-ons (domains, LinkedIn profiles, paid ads, reports):

  • Added to your monthly subscription charge

  • Billed on the 1st of each month

  • Pro-rated for the first month if added mid-cycle

Per-Unit Add-ons (leads, videos):

  • Charged immediately when ordered

  • Can be purchased at any time

  • No recurring billing-one-time charges

On-Demand Specialists:

  • Invoiced monthly based on days used

  • Unused part-time days roll forward within your commitment period

  • Full-time specialists are billed monthly in advance

Example:

  • Base plan: £2,499/month (Grow)

  • Additional 500 leads: £1,250 (one-time, when ordered)

  • Additional LinkedIn profile: £399/month (recurring)

  • 5 days of Sales Closer: £1,750 (invoiced at month-end)

Your invoice will clearly break down all charges, and you can view upcoming charges in your client portal at any time.

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05

What happens if I want to add more leads mid-month?

You can purchase additional leads at any time for £2.50 per lead. Simply contact your Account Executive or order through your client portal.

Delivery Timeline:

  • Leads ordered in the first half of the month: Delivered within 5-7 business days

  • Leads ordered in the second half of the month: May be delivered in the following month depending on campaign timing

Additional leads are sourced and enriched to the same quality standards as your base plan allocation and will be integrated into your existing campaigns or used to launch new sequences.

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06

Do you offer discounts for longer commitments?

Yes, longer commitments unlock preferential rates on add-ons:

Add-on Pricing by Commitment:

  • 3 months: Standard pricing

  • 6 months: 10-15% discount on monthly add-ons

  • 12 months: 20-25% discount on monthly add-ons

Examples:

  • Additional Email Domain: £299/month (3-month) → £249/month (6-month) → £199/month (12-month)

  • Additional LinkedIn Profile: £599/month (3-month) → £499/month (6-month) → £399/month (12-month)

Base Plan Pricing: Our core plans (Starter, Grow, Scale) are priced the same regardless of commitment length. The discounts apply to add-ons only.

Why Longer Commitments? Demand generation is most effective over 6-12 months as we optimise campaigns, scale what works, and build consistent pipeline. Longer commitments also allow us to invest more in your success knowing we have time to deliver results.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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07

How does the GorillaMatrix® profit sharing affect my costs?

It doesn't increase your costs-it's built into your plan pricing at no additional charge.

GorillaMatrix® is our proprietary FinTech platform that automatically distributes a portion of your monthly fee to the team members working on your account based on their measured contribution to your outcomes. This ensures every specialist is financially incentivised to deliver exceptional results.

What this means for you:

  • Your team is motivated by your success, not just task completion

  • Better performance and faster results

  • Complete transparency through algorithmic distribution

  • No hidden fees or additional costs

Optional Add-ons:

  • Performance Recognition Tips: You can optionally tip your team for exceptional work (100% goes to them, zero platform fees)

  • Supplementary Success Bonus: You can optionally add performance-based pricing where we share upside/downside based on results

Both are entirely optional. The core profit-sharing model is included as standard in all plans.

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Contracts and Commitments

01

What is the minimum commitment period?

Base Plans: 3-month minimum commitment for Starter, Grow, and Scale plans. This gives us sufficient time to complete setup, warm up accounts, launch campaigns, gather data, and optimise for results.

Enterprise Plans: Typically 6-12 month commitments due to the complexity and strategic nature of Enterprise engagements.

Add-ons: Most add-ons follow the same commitment period as your base plan, though some (like additional leads and videos) are purchased on-demand with no commitment.

Why 3 Months Minimum? Demand generation requires time to prove effectiveness:

  • Month 1: Setup, warming, and launch

  • Month 2: Initial data collection and testing

  • Month 3: Optimisation and consistent results

Shorter commitments don't allow enough time to see meaningful ROI from the upfront investment in setup and strategy.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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02

Can I cancel my plan early?

Early cancellation is possible but subject to an early termination fee to cover the investment we've made in your campaigns:

Cancellation Terms:

  • Within first 3 months: Full remaining contract value due

  • After 3 months (if on longer commitment): 50% of remaining contract value due

  • At end of commitment period: No cancellation fee, 30 days' notice required

Why Early Termination Fees? We invest heavily in your success upfront (setup, warming, strategy, team allocation). Early cancellations prevent us from recouping that investment and delivering the results you signed up for.

Alternative to Cancellation: If you're not seeing results, we'd rather work with you to fix the strategy than cancel. We can adjust targeting, messaging, channels, or approach to get campaigns back on track.

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03

What happens at the end of my contract?

30 Days Before Contract End: We'll reach out to discuss performance, results, and whether you'd like to renew, upgrade, or make changes.

Automatic Renewal: Contracts automatically renew on a month-to-month basis at the end of your commitment period unless you provide 30 days' notice of cancellation.

Renewal Options:

  • Continue on month-to-month (same pricing)

  • Commit to another 3/6/12 months (unlock add-on discounts)

  • Upgrade to a higher plan

  • Add new channels or capacity

Campaign Continuity: If you choose not to renew, campaigns will wind down during your final month. We'll provide a full handoff of all data, learnings, and assets so you can continue campaigns in-house if desired.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

Do unused leads or specialist days roll over?

Leads: No, monthly lead allocations do not roll over. Each month you receive your plan's allocation (500/1,000/1,500 leads for Starter/Grow/Scale). Unused leads expire at month-end.

Why? Lead data degrades over time. Fresh, recently enriched leads perform better than older data, so we source new leads each month rather than rolling over unused allocations.

On-Demand Specialist Days: Yes, unused part-time days roll forward within your commitment period. For example, if you purchase 10 days of a Sales Closer but only use 7 days in Month 1, the remaining 3 days roll forward to Month 2.

Add-on Capacity (Domains, Profiles): These are monthly subscriptions, so you have access to the capacity each month. There's nothing to "roll over"-you simply have the additional capacity available continuously.

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05

Can I pause my campaign if needed?

Yes, you can pause campaigns in certain circumstances:

Acceptable Pause Reasons:

  • Seasonal business cycles (e.g., summer slowdowns, year-end freezes)

  • Internal capacity constraints (e.g., your sales team is at capacity)

  • Product/service changes requiring messaging updates

  • Funding rounds or major business transitions

Pause Terms:

  • Minimum 1-month pause, maximum 2-month pause within a 12-month period

  • Must provide 2 weeks' notice before pause

  • Monthly subscription continues at 50% rate during pause to maintain infrastructure and team allocation

  • Setup fee and time invested are not refunded

What Happens During a Pause:

  • Campaigns stop, no new outreach sent

  • Account warming and deliverability maintenance continues

  • CRM integration remains active

  • Team remains allocated to your account for quick restart

Restarting: Campaigns can resume with 1 week's notice. No additional setup fee required.

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06

What are the terms for the Supplementary Success Bonus add-on?

The Supplementary Success Bonus is a performance-based pricing model where we share in the upside when we exceed your targets and you receive automatic discounts when we fall short.

How It Works:

  1. Define Objectives: At the start of each quarter, we agree on specific KPIs (e.g., number of qualified meetings, pipeline value generated, closed revenue)

  2. Set Thresholds: We establish baseline expectations, stretch goals, and minimum acceptable performance

  3. Automatic Calculation: GorillaMatrix® tracks performance and calculates bonuses/discounts in real-time

  4. Quarterly Settlement: At quarter-end, bonuses are invoiced or discounts are applied to your next invoice

Example Structure:

  • Below Target (< 80% of goal): 20% discount on next month's subscription

  • On Target (80-100% of goal): No adjustment

  • Above Target (100-120% of goal): 10% success premium

  • Exceptional (> 120% of goal): 20% success premium

Enterprise Custom Models: For Enterprise clients, we can structure more sophisticated models including revenue share, profit share, or funding round success fees.

Pricing: This add-on typically costs £299-499/month depending on complexity, plus the variable bonus/discount amounts.

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07

Is there a notice period for cancellation?

Yes, 30 days' notice is required for cancellation at the end of your commitment period.

Why 30 Days? This allows us to:

  • Wind down campaigns gracefully

  • Complete any in-flight work

  • Provide a comprehensive handoff of data and learnings

  • Reallocate team members to other accounts

Early Cancellation: If you need to cancel before the end of your commitment period, early termination fees apply (see "Can I cancel my plan early?" above).

How to Cancel: Contact your Account Executive or email support with your cancellation request. We'll confirm the cancellation date and final invoice, then schedule a handoff call to transfer all assets and data.

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Service and Strategy

01

How do you source and enrich leads?

We use a multi-source approach to ensure the highest quality, GDPR-compliant leads:

Lead Sourcing:

  • Premium B2B databases (ZoomInfo, Apollo, Cognism, etc.)

  • Manual research for hard-to-reach decision-makers

  • Proprietary methodologies for niche markets

  • Custom research for Enterprise accounts

Lead Enrichment: We enhance basic contact data with:

  • Verified email addresses (multi-point verification)

  • Direct dial phone numbers (when available)

  • LinkedIn profile URLs

  • Accurate job titles and seniority levels

  • Company data (size, revenue, industry, technology stack)

  • Intent data and engagement signals (Enterprise plans)

Quality Assurance:

  • Multi-source verification to ensure accuracy

  • Real-time validation to remove outdated contacts

  • Duplicate removal across all your campaigns

  • Compliance checks for GDPR, CAN-SPAM, and industry regulations

Enrichment Tools: We use specialist in-house tools (including Clay.com and proprietary systems) to ensure highly targeted, effective outreach.

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02

What does the 2-4 week warm-up period involve?

Account warming is a critical process that establishes sender reputation and protects your domain and LinkedIn accounts from being flagged as spam.

Email Warming (2-4 weeks):

  • Week 1: Send 5-10 emails per account per day to trusted addresses

  • Week 2: Gradually increase to 20-30 emails per account per day

  • Week 3: Increase to 40-50 emails per account per day

  • Week 4: Reach full capacity (50 emails per account per day)

  • Continuous monitoring of deliverability, bounce rates, and spam complaints

  • Adjustment of sending patterns based on domain reputation

LinkedIn Warming (2-4 weeks):

  • Week 1: 5-10 connection requests per day

  • Week 2: Increase to 15-20 connection requests per day

  • Week 3: Increase to 20-25 connection requests per day

  • Week 4: Reach full capacity (20-30 connection requests per day)

  • Profile engagement activities (liking, commenting) to build natural activity patterns

  • Monitoring for account restrictions or warnings

Why This Matters: Skipping or rushing the warm-up process results in emails landing in spam, LinkedIn accounts getting restricted, and campaigns failing. Our proprietary warm-up process ensures maximum deliverability from day one of full campaigns.

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03

How do you ensure email deliverability?

Deliverability is the foundation of successful email outreach. We use a multi-layered approach:

Technical Setup:

  • Proper domain infrastructure (subdomains like mail.yourdomain.com)

  • SPF, DKIM, and DMARC authentication records

  • MX record configuration

  • Dedicated IP warming (for high-volume Enterprise accounts)

Sending Best Practices:

  • Gradual volume ramp-up (warm-up process)

  • Optimal sending patterns (spread throughout business hours)

  • Personalization and relevance to avoid spam filters

  • Clean, text-based emails (no spam trigger words or excessive links)

  • Proper unsubscribe mechanisms

Ongoing Monitoring:

  • Daily deliverability checks

  • Real-time bounce and spam complaint monitoring

  • Sender reputation tracking across all major ISPs

  • Blacklist monitoring and immediate remediation

  • A/B testing of subject lines and content for engagement

Deliverability by Plan:

  • Starter/Grow: Standard monitoring with monthly optimisation

  • Scale: Advanced monitoring with real-time alerts and weekly optimisation

  • Enterprise: Comprehensive monitoring with dedicated deliverability specialist support

Our average deliverability rate is 95%+, meaning 95% of emails reach the primary inbox (not spam or promotions folders).

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04

Can I review and approve messaging before campaigns launch?

Yes, absolutely. Client approval is a core part of our GorillaAudit® process.

Approval Process:

  1. Strategy Development: We create messaging frameworks based on your value proposition, ideal customer profile, and competitive positioning

  2. Draft Sequences: We write complete email and LinkedIn sequences with multiple touchpoints

  3. Client Portal Review: All messaging is shared in your client portal where you can review, comment, and request changes

  4. Revision Rounds: We incorporate your feedback and refine messaging (typically 1-2 revision rounds)

  5. Final Approval: You provide explicit approval before any campaigns launch

  6. Ongoing Optimisation: As we A/B test and iterate, we'll share performance data and proposed changes for your review

What You'll Review:

  • Email subject lines and body copy

  • LinkedIn connection request messages

  • Follow-up sequences (typically 4-7 touchpoints)

  • Phone scripts (for Scale and Enterprise plans)

  • Video scripts (if using video outreach add-on)

Timeline: Messaging review and approval typically happens in Week 2-3 of the setup process, before account warming begins.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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05

How does response management work on the Grow and Scale plans?

Starter Plan: You handle all response management. Responses sync to your CRM, and your team replies directly to interested prospects.

Grow Plan (Written Response Management): Our team monitors and responds to all email and LinkedIn replies on your behalf:

  • Qualification: We assess interest level and qualification criteria (budget, authority, need, timeline)

  • Objection Handling: We address common objections and concerns professionally

  • Appointment Coordination: We propose meeting times and book directly into your calendar

  • CRM Updates: All conversations are logged with full context and qualification notes

  • Handoff: You receive a briefing document before each meeting with prospect background and conversation history

Scale Plan (Written + Phone Response Management): Everything in Grow, plus:

  • Outbound Calling: Our UK-based team follows up with engaged prospects via phone

  • Voicemail Follow-up: Professional voicemail messages for prospects who don't answer

  • Phone Appointment Setting: Direct booking of meetings via phone conversations

  • Call Recordings: All calls recorded and synced to your CRM (with prospect consent)

Enterprise Plan (Advanced Closing Support): Everything in Scale, plus:

  • Discovery Calls: We can conduct initial discovery calls on your behalf

  • Sales Playbook Execution: We follow your sales playbook and qualification frameworks

  • AI Note-Taking: Automated transcription and sentiment analysis of all calls

Deal Progression: We can support prospects through the entire sales cycle, not just initial meetings

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06

What CRM platforms do you integrate with?

We integrate with 20+ major CRM platforms, including:

Most Common:

  • Salesforce

  • HubSpot

  • Pipedrive

  • Zoho CRM

  • Microsoft Dynamics 365

  • Copper (formerly ProsperWorks)

Also Supported:

  • Close.com

  • Freshsales

  • Insightly

  • Nutshell

  • Capsule CRM

  • Agile CRM

  • SugarCRM

  • Monday.com (with CRM features)

  • Airtable (with CRM workflows)

  • Custom CRMs via API

What We Sync:

  • Lead/contact creation and updates

  • Email engagement tracking (opens, clicks, replies)

  • Meeting bookings and calendar events

  • Campaign attribution and source tracking

  • Custom field mapping to match your sales process

  • Activity timeline (all touchpoints across channels)

Sync Frequency: Real-time for critical events (meeting bookings, hot leads), every 15 minutes for standard updates.

No CRM? We can set up a basic CRM for you (HubSpot Free or Pipedrive) as part of onboarding, or provide data via spreadsheet exports.

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07

How do you handle LinkedIn outreach without risking my account?

LinkedIn account safety is a top priority. We use proven best practices to minimise risk:

Account Selection:

  • We use personal LinkedIn profiles, not company pages (personal profiles have higher acceptance rates)

  • Profiles should be established (6+ months old) with 500+ connections

  • Complete profiles with professional photos, detailed experience, and activity history

Warming Process:

  • 2-4 week gradual ramp-up of connection requests

  • Natural activity patterns (profile views, post engagement, commenting)

  • Monitoring for any warnings or restrictions

Sending Limits:

  • Maximum 20-30 connection requests per day (well below LinkedIn's limits)

  • Personalised connection requests (not generic templates)

  • Spaced throughout business hours (not bulk sending)

Compliance:

  • No automation tools that violate LinkedIn's Terms of Service

  • Manual review of all sequences before sending

  • Immediate pause if any account warnings appear

Account Health Monitoring:

  • Daily checks for restrictions or warnings

  • Acceptance rate tracking (healthy accounts maintain 30%+ acceptance)

  • Response rate monitoring

  • Reputation protection protocols

Risk Mitigation:

  • If an account is restricted, we pause immediately and work with LinkedIn support

  • We can deploy additional profiles if needed (available as add-on)

  • Enterprise clients can use multiple profiles to distribute risk

Success Rate: In 5+ years of LinkedIn outreach, we've maintained a 99%+ account safety record with zero permanent bans.

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08

What's included in the GorillaAudit® process?

GorillaAudit® is our proprietary strategy development framework that ensures campaigns are precisely targeted and optimised for your business. It's included in all plans during the onboarding phase.

Key Components:

1. Business & Market Analysis:

  • Ideal customer profile development

  • Target market analysis and segmentation

  • Competitive gap analysis

  • Industry trends and buyer behavior research

2. Lead Sourcing Strategy:

  • Decision-maker identification framework

  • Data sourcing methodology

  • Enrichment strategy and quality assurance protocols

3. Channel Selection:

  • Optimal channel mix based on your audience and goals

  • Starter: Single channel mastery

  • Grow: Dual-channel coordination

  • Scale: Multi-channel orchestration

  • Enterprise: Omnichannel excellence

4. Messaging Strategy:

  • Value proposition development

  • Pain point addressing

  • Personalization frameworks

  • A/B testing protocols

5. Campaign Planning:

  • Sequence mapping (timing, frequency, touchpoints)

  • Deliverability optimisation strategy

  • Response handling protocols (Grow+)

  • Appointment setting framework

6. Performance Tracking:

  • KPI definition and success metrics

  • Dashboard configuration

  • Reporting cadence

  • Optimisation roadmap

Deliverables:

  • Complete strategy document shared in your client portal

  • Review and approval process (you can edit and provide feedback)

  • Final sign-off before campaigns launch

Timeline: GorillaAudit® typically takes 2-3 weeks during the onboarding phase.

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09

How do you measure campaign success?

We track comprehensive metrics across the entire funnel, not just vanity metrics:

Top-of-Funnel Metrics:

  • Leads sourced and enriched

  • Outreach volume (emails sent, connection requests, calls made)

  • Deliverability rate (inbox placement)

  • Open rates and click rates

Mid-Funnel Metrics:

  • Response rate (% of prospects who reply)

  • Positive response rate (% showing genuine interest)

  • Conversation quality scores

  • Objection types and frequency

Bottom-of-Funnel Metrics:

  • Meeting booking rate (% of responses converted to meetings)

  • Meeting show rate (% of booked meetings that attend)

  • Qualified meeting rate (% meeting your qualification criteria)

  • Pipeline value generated

  • Cost per meeting

ROI Metrics:

  • Cost per lead

  • Cost per qualified meeting

  • Pipeline ROI (pipeline value / campaign investment)

  • Closed revenue attributed to campaigns (Enterprise)

Reporting Frequency:

  • Starter/Grow: Monthly detailed reports

  • Scale: Bi-weekly detailed reports

  • Enterprise: Weekly detailed reports

  • All Plans: Real-time dashboard access 24/7

Success Benchmarks:

  • Response rate: 5-15% (varies by industry and offer)

  • Meeting booking rate: 20-40% of positive responses

  • Show rate: 70-80% of booked meetings

We focus on qualified meetings and pipeline contribution, not just activity metrics. Our goal is to deliver meetings that turn into revenue, not just fill your calendar.

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10

Can I use my own lead lists?

Yes, you can provide your own lead lists, and we'll integrate them into campaigns. This is common for:

  • Account-Based Marketing (ABM): Targeting specific named accounts

  • Event Follow-up: Prospects from trade shows or webinars

  • Existing Database Re-engagement: Warming up cold contacts in your CRM

  • Partner Referrals: Leads from strategic partners

What We'll Do:

  1. Data Validation: We'll verify and enrich your list to ensure accuracy (email verification, phone numbers, LinkedIn profiles, updated job titles)

  2. Duplicate Removal: We'll remove any duplicates or contacts already in our campaigns

  3. Segmentation: We'll segment your list based on characteristics for targeted messaging

  4. Compliance Check: We'll ensure all contacts meet GDPR and CAN-SPAM requirements

  5. Campaign Integration: We'll incorporate your list into existing sequences or create custom campaigns

Pricing:

  • Enrichment of your leads: £1.50 per lead (cheaper than sourcing new leads)

  • No additional charge if your list is already clean and enriched

Quality Standards: We reserve the right to exclude contacts that don't meet quality standards (invalid emails, incomplete data, non-business contacts) to protect deliverability and campaign performance.

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11

What if I want to target multiple decision-makers in the same company?

Multi-stakeholder coordination is available as an add-on for Starter, Grow, and Scale plans, and included as standard for Enterprise plans.

How It Works:

Single Decision-Maker (Standard):

  • We target one primary decision-maker per company (e.g., VP of Sales)

  • Focused, personalised outreach to the highest-authority contact

Multi-Stakeholder (Add-on/Enterprise):

  • We map the complete buying committee (e.g., VP of Sales, Director of Sales Ops, CRO)

  • Coordinated outreach with messaging tailored to each stakeholder's role and priorities

  • Synchronized timing to avoid multiple people from your company reaching out simultaneously

  • Account-based approach with unified messaging themes

Benefits:

  • Higher conversion rates (reaching multiple influencers increases chances of engagement)

  • Faster deal cycles (all stakeholders are educated simultaneously)

  • Better qualification (understanding the full buying committee)

Pricing:

  • Included in Enterprise plans

  • Available as add-on for Starter/Grow/Scale (contact for pricing)

Best For:

  • Complex B2B sales with multiple decision-makers

  • Enterprise sales cycles

  • Account-based marketing strategies

  • High-value contracts (£50K+ annual contract value)

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12

How does the closing support work on Enterprise plans?

Enterprise plans include advanced closing support, meaning we can handle the entire sales process from initial outreach through to closed deals.

What's Included:

1. Discovery Calls:

  • Our senior sales specialists conduct initial discovery calls on your behalf

  • We follow your qualification framework (BANT, MEDDIC, or custom)

  • Detailed notes and call recordings synced to your CRM

2. Sales Playbook Execution:

  • You share your sales playbook, objection handling scripts, and qualification criteria

  • Our team executes your process consistently

  • We adapt to your sales methodology

3. Proposal and Presentation Support:

  • We can present proposals and conduct product demos (with your guidance)

  • Objection handling and negotiation support

  • Follow-up and deal progression

4. Call Recordings and AI Note-Taking:

  • All calls recorded (with prospect consent)

  • AI-powered transcription and sentiment analysis

  • Automatic CRM updates with key insights and next steps

5. Deal Progression Tracking:

  • Pipeline management and deal stage updates

  • Forecasting and probability scoring

  • Escalation to your team for final negotiations or technical discussions

When to Hand Off: You decide when to take over:

  • Option 1: We handle everything up to contract signing

  • Option 2: We handle discovery and qualification, you close

  • Option 3: We handle initial meetings, you take over after demo

Pricing:

  • Included in Enterprise base plans

  • Available as On-Demand Sales Closer add-on for Scale plans (from £298/day)

Why This Works: Our team becomes an extension of your sales organization, allowing you to scale capacity without hiring full-time reps. You maintain control of the process while we execute the day-to-day outreach, qualification, and progression.

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General

01

What is B2B demand generation, and how is it different from lead generation?

Demand generation is a comprehensive approach to creating awareness and interest in your product or service, then converting that interest into qualified sales conversations. Unlike traditional lead generation, which focuses solely on collecting contact information, demand generation encompasses the entire journey from initial outreach through to booked meetings with qualified prospects.

Our B2B demand generation service includes lead sourcing and enrichment, multi-channel outreach (email, LinkedIn, phone), personalised messaging, response management, appointment setting, and continuous optimisation. We don't just hand you a list of contacts-we run the entire campaign on your behalf and deliver qualified meetings in your calendar.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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02

Which plan is right for my business?

Starter is ideal if you're testing demand generation for the first time or want to focus on one channel (email or LinkedIn). You'll get 500 leads per month and handle your own response management.

Grow is perfect for businesses ready to scale with coordinated email and LinkedIn outreach. You'll get 1,000 leads per month, and our team handles written appointment setting for you.

Scale is designed for companies looking to maximise results across email, LinkedIn, and phone. You'll get 1,500 leads per month with our UK-based team handling both written and phone appointment setting.

Enterprise is for established, funded companies requiring sophisticated demand generation infrastructure with unlimited leads, closing support, and access to our top 10% of specialists.

If you're unsure, book a discovery call and we'll recommend the best fit based on your goals, budget, and growth stage.

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03

How long does it take to see results?

Setup and warm-up: 4-6 weeks for complete onboarding, technical setup, and account warming.

First results: You'll typically see initial responses and meeting bookings within 2-4 weeks of campaign launch (after the warm-up period).

Optimised performance: 2-3 months of systematic testing and iteration to reach peak performance and consistent meeting flow.

Scaling phase: 4-6 months to prove channel effectiveness and begin scaling volume through add-ons.

We set realistic expectations from day one. Demand generation is a strategic, long-term investment, not a quick fix. However, our proprietary warm-up process and proven frameworks mean you'll see results faster than if you were building this in-house.

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04

What industries do you specialise in?

We work primarily with B2B companies across technology, SaaS, professional services, financial services, and manufacturing. Our ideal clients are investor-backed businesses (angel, seed, VC, or PE-backed) with complex sales cycles and high-value contracts.

That said, our frameworks are industry-agnostic. What matters most is that you have a clearly defined ideal customer profile, a compelling value proposition, and decision-makers who are reachable via email, LinkedIn, or phone.

During the GorillaAudit® process, we conduct thorough market analysis and competitive research specific to your industry to ensure our messaging and targeting are precisely tailored to your market.

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05

Do I need to provide anything to get started?

Yes, we'll need some key information and assets during onboarding:

Business Information:

  • Ideal customer profile (company size, industry, job titles)

  • Value proposition and key differentiators

  • Current sales process and qualification criteria

  • Success metrics and goals

Technical Access:

  • CRM access for integration and data sync

  • Domain access for email infrastructure setup (we'll guide you through domain procurement)

  • LinkedIn profile access for optimisation (personal profiles, not company pages)

  • Calendar access for appointment booking

Content Assets (if available):

  • Existing messaging, case studies, or testimonials

  • Brand guidelines or tone of voice documentation

  • Any content assets we can leverage

Don't worry if you don't have everything ready-our onboarding team will guide you through the entire process with a comprehensive questionnaire and strategy planning sessions.

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06

Can I switch plans or upgrade later?

Yes, absolutely. We encourage clients to start with the plan that matches their current needs and scale up as campaigns prove successful.

Upgrading: You can upgrade to a higher plan at any time. We'll pro-rate your current plan and transition you to the new plan seamlessly. For example, if you start with Starter and want to add a second channel, you can upgrade to Grow mid-contract.

Downgrading: Downgrades are typically processed at the end of your current commitment period to ensure continuity of service and protect the investment we've made in your campaigns.

Add-ons: You can add capacity (additional leads, domains, specialists) at any time without changing your base plan.

Your Account Executive will work with you to find the right timing and approach for any plan changes.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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07

What happens if I'm not satisfied with the results?

We're committed to delivering results, which is why we've built accountability into every aspect of our service:

Transparent Reporting: You'll receive detailed performance reports (monthly, bi-weekly, or weekly depending on your plan) with full visibility into response rates, meeting bookings, and pipeline contribution.

Continuous Optimisation: Our GorillaScale® framework ensures we're constantly testing, iterating, and improving your campaigns based on data.

Regular Strategy Calls: Quarterly, monthly, or bi-weekly calls (depending on your plan) to review performance and adjust strategy.

GorillaMatrix® Alignment: Our team's compensation is tied to your outcomes through algorithmic profit sharing, so we're financially invested in your success.

Supplementary Success Bonus (Optional Add-on): You can add performance-based pricing where we share in the upside when we exceed targets and you receive automatic discounts when we fall short.

If you're not seeing the results you expected, we'll work with you to diagnose issues, adjust strategy, and get campaigns back on track. Our goal is a long-term partnership, not a short-term transaction.

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Billing and Payments

01

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Direct Debit: UK bank accounts (preferred method for UK clients)

  • Bank Transfer: Available for Enterprise clients and annual commitments

  • Invoice Billing: Available for Enterprise clients with NET 30 terms

All payments are processed securely through our billing platform. You'll receive automatic invoices and payment confirmations for your records.

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02

When am I charged for my plan?

Setup Fee and First Month: Both are charged upfront when you sign up. All payments are taken in advance. The setup fee covers the initial 4-6 weeks of onboarding, technical setup, account warming, and strategy development, whilst the first month's subscription covers your initial campaign period.

Ongoing Monthly Subscription: Charged in advance on the 1st of each month for that month's service.

Add-ons:

  • Monthly add-ons (domains, profiles, paid ads) are charged in advance on the 1st of each month

  • Per-unit add-ons (leads, videos) are charged when ordered

  • On-demand specialists are charged after services are delivered (monthly invoicing)

Example Timeline:

  • Day 1: Setup fee + Month 1 subscription charged upfront

  • Week 4-6: Campaigns launch after warm-up

  • Month 2, Day 1: Month 2 subscription charged in advance

  • Ongoing: Monthly charges on the 1st of each month (always in advance)

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03

Are setup fees refundable?

Setup fees are non-refundable once onboarding has begun. This is because we invest significant resources during the setup phase, including:

  • Dedicated onboarding team time

  • Technical infrastructure configuration

  • Domain and account warming (2-4 weeks)

  • CRM integration and customisation

  • Strategy development and campaign planning

  • Initial lead sourcing and enrichment

However, if you're not satisfied during the setup phase, we'll work with you to address any concerns and ensure the strategy aligns with your goals before campaigns launch. Our goal is to set you up for success from day one.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

How do add-ons affect my billing?

Monthly Add-ons (domains, LinkedIn profiles, paid ads, reports):

  • Added to your monthly subscription charge

  • Billed on the 1st of each month

  • Pro-rated for the first month if added mid-cycle

Per-Unit Add-ons (leads, videos):

  • Charged immediately when ordered

  • Can be purchased at any time

  • No recurring billing-one-time charges

On-Demand Specialists:

  • Invoiced monthly based on days used

  • Unused part-time days roll forward within your commitment period

  • Full-time specialists are billed monthly in advance

Example:

  • Base plan: £2,499/month (Grow)

  • Additional 500 leads: £1,250 (one-time, when ordered)

  • Additional LinkedIn profile: £399/month (recurring)

  • 5 days of Sales Closer: £1,750 (invoiced at month-end)

Your invoice will clearly break down all charges, and you can view upcoming charges in your client portal at any time.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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05

What happens if I want to add more leads mid-month?

You can purchase additional leads at any time for £2.50 per lead. Simply contact your Account Executive or order through your client portal.

Delivery Timeline:

  • Leads ordered in the first half of the month: Delivered within 5-7 business days

  • Leads ordered in the second half of the month: May be delivered in the following month depending on campaign timing

Additional leads are sourced and enriched to the same quality standards as your base plan allocation and will be integrated into your existing campaigns or used to launch new sequences.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

06

Do you offer discounts for longer commitments?

Yes, longer commitments unlock preferential rates on add-ons:

Add-on Pricing by Commitment:

  • 3 months: Standard pricing

  • 6 months: 10-15% discount on monthly add-ons

  • 12 months: 20-25% discount on monthly add-ons

Examples:

  • Additional Email Domain: £299/month (3-month) → £249/month (6-month) → £199/month (12-month)

  • Additional LinkedIn Profile: £599/month (3-month) → £499/month (6-month) → £399/month (12-month)

Base Plan Pricing: Our core plans (Starter, Grow, Scale) are priced the same regardless of commitment length. The discounts apply to add-ons only.

Why Longer Commitments? Demand generation is most effective over 6-12 months as we optimise campaigns, scale what works, and build consistent pipeline. Longer commitments also allow us to invest more in your success knowing we have time to deliver results.

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Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

07

How does the GorillaMatrix® profit sharing affect my costs?

It doesn't increase your costs-it's built into your plan pricing at no additional charge.

GorillaMatrix® is our proprietary FinTech platform that automatically distributes a portion of your monthly fee to the team members working on your account based on their measured contribution to your outcomes. This ensures every specialist is financially incentivised to deliver exceptional results.

What this means for you:

  • Your team is motivated by your success, not just task completion

  • Better performance and faster results

  • Complete transparency through algorithmic distribution

  • No hidden fees or additional costs

Optional Add-ons:

  • Performance Recognition Tips: You can optionally tip your team for exceptional work (100% goes to them, zero platform fees)

  • Supplementary Success Bonus: You can optionally add performance-based pricing where we share upside/downside based on results

Both are entirely optional. The core profit-sharing model is included as standard in all plans.

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Contracts and Commitments

01

What is the minimum commitment period?

Base Plans: 3-month minimum commitment for Starter, Grow, and Scale plans. This gives us sufficient time to complete setup, warm up accounts, launch campaigns, gather data, and optimise for results.

Enterprise Plans: Typically 6-12 month commitments due to the complexity and strategic nature of Enterprise engagements.

Add-ons: Most add-ons follow the same commitment period as your base plan, though some (like additional leads and videos) are purchased on-demand with no commitment.

Why 3 Months Minimum? Demand generation requires time to prove effectiveness:

  • Month 1: Setup, warming, and launch

  • Month 2: Initial data collection and testing

  • Month 3: Optimisation and consistent results

Shorter commitments don't allow enough time to see meaningful ROI from the upfront investment in setup and strategy.

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02

Can I cancel my plan early?

Early cancellation is possible but subject to an early termination fee to cover the investment we've made in your campaigns:

Cancellation Terms:

  • Within first 3 months: Full remaining contract value due

  • After 3 months (if on longer commitment): 50% of remaining contract value due

  • At end of commitment period: No cancellation fee, 30 days' notice required

Why Early Termination Fees? We invest heavily in your success upfront (setup, warming, strategy, team allocation). Early cancellations prevent us from recouping that investment and delivering the results you signed up for.

Alternative to Cancellation: If you're not seeing results, we'd rather work with you to fix the strategy than cancel. We can adjust targeting, messaging, channels, or approach to get campaigns back on track.

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03

What happens at the end of my contract?

30 Days Before Contract End: We'll reach out to discuss performance, results, and whether you'd like to renew, upgrade, or make changes.

Automatic Renewal: Contracts automatically renew on a month-to-month basis at the end of your commitment period unless you provide 30 days' notice of cancellation.

Renewal Options:

  • Continue on month-to-month (same pricing)

  • Commit to another 3/6/12 months (unlock add-on discounts)

  • Upgrade to a higher plan

  • Add new channels or capacity

Campaign Continuity: If you choose not to renew, campaigns will wind down during your final month. We'll provide a full handoff of all data, learnings, and assets so you can continue campaigns in-house if desired.

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04

Do unused leads or specialist days roll over?

Leads: No, monthly lead allocations do not roll over. Each month you receive your plan's allocation (500/1,000/1,500 leads for Starter/Grow/Scale). Unused leads expire at month-end.

Why? Lead data degrades over time. Fresh, recently enriched leads perform better than older data, so we source new leads each month rather than rolling over unused allocations.

On-Demand Specialist Days: Yes, unused part-time days roll forward within your commitment period. For example, if you purchase 10 days of a Sales Closer but only use 7 days in Month 1, the remaining 3 days roll forward to Month 2.

Add-on Capacity (Domains, Profiles): These are monthly subscriptions, so you have access to the capacity each month. There's nothing to "roll over"-you simply have the additional capacity available continuously.

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05

Can I pause my campaign if needed?

Yes, you can pause campaigns in certain circumstances:

Acceptable Pause Reasons:

  • Seasonal business cycles (e.g., summer slowdowns, year-end freezes)

  • Internal capacity constraints (e.g., your sales team is at capacity)

  • Product/service changes requiring messaging updates

  • Funding rounds or major business transitions

Pause Terms:

  • Minimum 1-month pause, maximum 2-month pause within a 12-month period

  • Must provide 2 weeks' notice before pause

  • Monthly subscription continues at 50% rate during pause to maintain infrastructure and team allocation

  • Setup fee and time invested are not refunded

What Happens During a Pause:

  • Campaigns stop, no new outreach sent

  • Account warming and deliverability maintenance continues

  • CRM integration remains active

  • Team remains allocated to your account for quick restart

Restarting: Campaigns can resume with 1 week's notice. No additional setup fee required.

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06

What are the terms for the Supplementary Success Bonus add-on?

The Supplementary Success Bonus is a performance-based pricing model where we share in the upside when we exceed your targets and you receive automatic discounts when we fall short.

How It Works:

  1. Define Objectives: At the start of each quarter, we agree on specific KPIs (e.g., number of qualified meetings, pipeline value generated, closed revenue)

  2. Set Thresholds: We establish baseline expectations, stretch goals, and minimum acceptable performance

  3. Automatic Calculation: GorillaMatrix® tracks performance and calculates bonuses/discounts in real-time

  4. Quarterly Settlement: At quarter-end, bonuses are invoiced or discounts are applied to your next invoice

Example Structure:

  • Below Target (< 80% of goal): 20% discount on next month's subscription

  • On Target (80-100% of goal): No adjustment

  • Above Target (100-120% of goal): 10% success premium

  • Exceptional (> 120% of goal): 20% success premium

Enterprise Custom Models: For Enterprise clients, we can structure more sophisticated models including revenue share, profit share, or funding round success fees.

Pricing: This add-on typically costs £299-499/month depending on complexity, plus the variable bonus/discount amounts.

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07

Is there a notice period for cancellation?

Yes, 30 days' notice is required for cancellation at the end of your commitment period.

Why 30 Days? This allows us to:

  • Wind down campaigns gracefully

  • Complete any in-flight work

  • Provide a comprehensive handoff of data and learnings

  • Reallocate team members to other accounts

Early Cancellation: If you need to cancel before the end of your commitment period, early termination fees apply (see "Can I cancel my plan early?" above).

How to Cancel: Contact your Account Executive or email support with your cancellation request. We'll confirm the cancellation date and final invoice, then schedule a handoff call to transfer all assets and data.

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Service and Strategy

01

How do you source and enrich leads?

We use a multi-source approach to ensure the highest quality, GDPR-compliant leads:

Lead Sourcing:

  • Premium B2B databases (ZoomInfo, Apollo, Cognism, etc.)

  • Manual research for hard-to-reach decision-makers

  • Proprietary methodologies for niche markets

  • Custom research for Enterprise accounts

Lead Enrichment: We enhance basic contact data with:

  • Verified email addresses (multi-point verification)

  • Direct dial phone numbers (when available)

  • LinkedIn profile URLs

  • Accurate job titles and seniority levels

  • Company data (size, revenue, industry, technology stack)

  • Intent data and engagement signals (Enterprise plans)

Quality Assurance:

  • Multi-source verification to ensure accuracy

  • Real-time validation to remove outdated contacts

  • Duplicate removal across all your campaigns

  • Compliance checks for GDPR, CAN-SPAM, and industry regulations

Enrichment Tools: We use specialist in-house tools (including Clay.com and proprietary systems) to ensure highly targeted, effective outreach.

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02

What does the 2-4 week warm-up period involve?

Account warming is a critical process that establishes sender reputation and protects your domain and LinkedIn accounts from being flagged as spam.

Email Warming (2-4 weeks):

  • Week 1: Send 5-10 emails per account per day to trusted addresses

  • Week 2: Gradually increase to 20-30 emails per account per day

  • Week 3: Increase to 40-50 emails per account per day

  • Week 4: Reach full capacity (50 emails per account per day)

  • Continuous monitoring of deliverability, bounce rates, and spam complaints

  • Adjustment of sending patterns based on domain reputation

LinkedIn Warming (2-4 weeks):

  • Week 1: 5-10 connection requests per day

  • Week 2: Increase to 15-20 connection requests per day

  • Week 3: Increase to 20-25 connection requests per day

  • Week 4: Reach full capacity (20-30 connection requests per day)

  • Profile engagement activities (liking, commenting) to build natural activity patterns

  • Monitoring for account restrictions or warnings

Why This Matters: Skipping or rushing the warm-up process results in emails landing in spam, LinkedIn accounts getting restricted, and campaigns failing. Our proprietary warm-up process ensures maximum deliverability from day one of full campaigns.

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03

How do you ensure email deliverability?

Deliverability is the foundation of successful email outreach. We use a multi-layered approach:

Technical Setup:

  • Proper domain infrastructure (subdomains like mail.yourdomain.com)

  • SPF, DKIM, and DMARC authentication records

  • MX record configuration

  • Dedicated IP warming (for high-volume Enterprise accounts)

Sending Best Practices:

  • Gradual volume ramp-up (warm-up process)

  • Optimal sending patterns (spread throughout business hours)

  • Personalization and relevance to avoid spam filters

  • Clean, text-based emails (no spam trigger words or excessive links)

  • Proper unsubscribe mechanisms

Ongoing Monitoring:

  • Daily deliverability checks

  • Real-time bounce and spam complaint monitoring

  • Sender reputation tracking across all major ISPs

  • Blacklist monitoring and immediate remediation

  • A/B testing of subject lines and content for engagement

Deliverability by Plan:

  • Starter/Grow: Standard monitoring with monthly optimisation

  • Scale: Advanced monitoring with real-time alerts and weekly optimisation

  • Enterprise: Comprehensive monitoring with dedicated deliverability specialist support

Our average deliverability rate is 95%+, meaning 95% of emails reach the primary inbox (not spam or promotions folders).

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04

Can I review and approve messaging before campaigns launch?

Yes, absolutely. Client approval is a core part of our GorillaAudit® process.

Approval Process:

  1. Strategy Development: We create messaging frameworks based on your value proposition, ideal customer profile, and competitive positioning

  2. Draft Sequences: We write complete email and LinkedIn sequences with multiple touchpoints

  3. Client Portal Review: All messaging is shared in your client portal where you can review, comment, and request changes

  4. Revision Rounds: We incorporate your feedback and refine messaging (typically 1-2 revision rounds)

  5. Final Approval: You provide explicit approval before any campaigns launch

  6. Ongoing Optimisation: As we A/B test and iterate, we'll share performance data and proposed changes for your review

What You'll Review:

  • Email subject lines and body copy

  • LinkedIn connection request messages

  • Follow-up sequences (typically 4-7 touchpoints)

  • Phone scripts (for Scale and Enterprise plans)

  • Video scripts (if using video outreach add-on)

Timeline: Messaging review and approval typically happens in Week 2-3 of the setup process, before account warming begins.

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05

How does response management work on the Grow and Scale plans?

Starter Plan: You handle all response management. Responses sync to your CRM, and your team replies directly to interested prospects.

Grow Plan (Written Response Management): Our team monitors and responds to all email and LinkedIn replies on your behalf:

  • Qualification: We assess interest level and qualification criteria (budget, authority, need, timeline)

  • Objection Handling: We address common objections and concerns professionally

  • Appointment Coordination: We propose meeting times and book directly into your calendar

  • CRM Updates: All conversations are logged with full context and qualification notes

  • Handoff: You receive a briefing document before each meeting with prospect background and conversation history

Scale Plan (Written + Phone Response Management): Everything in Grow, plus:

  • Outbound Calling: Our UK-based team follows up with engaged prospects via phone

  • Voicemail Follow-up: Professional voicemail messages for prospects who don't answer

  • Phone Appointment Setting: Direct booking of meetings via phone conversations

  • Call Recordings: All calls recorded and synced to your CRM (with prospect consent)

Enterprise Plan (Advanced Closing Support): Everything in Scale, plus:

  • Discovery Calls: We can conduct initial discovery calls on your behalf

  • Sales Playbook Execution: We follow your sales playbook and qualification frameworks

  • AI Note-Taking: Automated transcription and sentiment analysis of all calls

Deal Progression: We can support prospects through the entire sales cycle, not just initial meetings

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06

What CRM platforms do you integrate with?

We integrate with 20+ major CRM platforms, including:

Most Common:

  • Salesforce

  • HubSpot

  • Pipedrive

  • Zoho CRM

  • Microsoft Dynamics 365

  • Copper (formerly ProsperWorks)

Also Supported:

  • Close.com

  • Freshsales

  • Insightly

  • Nutshell

  • Capsule CRM

  • Agile CRM

  • SugarCRM

  • Monday.com (with CRM features)

  • Airtable (with CRM workflows)

  • Custom CRMs via API

What We Sync:

  • Lead/contact creation and updates

  • Email engagement tracking (opens, clicks, replies)

  • Meeting bookings and calendar events

  • Campaign attribution and source tracking

  • Custom field mapping to match your sales process

  • Activity timeline (all touchpoints across channels)

Sync Frequency: Real-time for critical events (meeting bookings, hot leads), every 15 minutes for standard updates.

No CRM? We can set up a basic CRM for you (HubSpot Free or Pipedrive) as part of onboarding, or provide data via spreadsheet exports.

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07

How do you handle LinkedIn outreach without risking my account?

LinkedIn account safety is a top priority. We use proven best practices to minimise risk:

Account Selection:

  • We use personal LinkedIn profiles, not company pages (personal profiles have higher acceptance rates)

  • Profiles should be established (6+ months old) with 500+ connections

  • Complete profiles with professional photos, detailed experience, and activity history

Warming Process:

  • 2-4 week gradual ramp-up of connection requests

  • Natural activity patterns (profile views, post engagement, commenting)

  • Monitoring for any warnings or restrictions

Sending Limits:

  • Maximum 20-30 connection requests per day (well below LinkedIn's limits)

  • Personalised connection requests (not generic templates)

  • Spaced throughout business hours (not bulk sending)

Compliance:

  • No automation tools that violate LinkedIn's Terms of Service

  • Manual review of all sequences before sending

  • Immediate pause if any account warnings appear

Account Health Monitoring:

  • Daily checks for restrictions or warnings

  • Acceptance rate tracking (healthy accounts maintain 30%+ acceptance)

  • Response rate monitoring

  • Reputation protection protocols

Risk Mitigation:

  • If an account is restricted, we pause immediately and work with LinkedIn support

  • We can deploy additional profiles if needed (available as add-on)

  • Enterprise clients can use multiple profiles to distribute risk

Success Rate: In 5+ years of LinkedIn outreach, we've maintained a 99%+ account safety record with zero permanent bans.

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08

What's included in the GorillaAudit® process?

GorillaAudit® is our proprietary strategy development framework that ensures campaigns are precisely targeted and optimised for your business. It's included in all plans during the onboarding phase.

Key Components:

1. Business & Market Analysis:

  • Ideal customer profile development

  • Target market analysis and segmentation

  • Competitive gap analysis

  • Industry trends and buyer behavior research

2. Lead Sourcing Strategy:

  • Decision-maker identification framework

  • Data sourcing methodology

  • Enrichment strategy and quality assurance protocols

3. Channel Selection:

  • Optimal channel mix based on your audience and goals

  • Starter: Single channel mastery

  • Grow: Dual-channel coordination

  • Scale: Multi-channel orchestration

  • Enterprise: Omnichannel excellence

4. Messaging Strategy:

  • Value proposition development

  • Pain point addressing

  • Personalization frameworks

  • A/B testing protocols

5. Campaign Planning:

  • Sequence mapping (timing, frequency, touchpoints)

  • Deliverability optimisation strategy

  • Response handling protocols (Grow+)

  • Appointment setting framework

6. Performance Tracking:

  • KPI definition and success metrics

  • Dashboard configuration

  • Reporting cadence

  • Optimisation roadmap

Deliverables:

  • Complete strategy document shared in your client portal

  • Review and approval process (you can edit and provide feedback)

  • Final sign-off before campaigns launch

Timeline: GorillaAudit® typically takes 2-3 weeks during the onboarding phase.

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09

How do you measure campaign success?

We track comprehensive metrics across the entire funnel, not just vanity metrics:

Top-of-Funnel Metrics:

  • Leads sourced and enriched

  • Outreach volume (emails sent, connection requests, calls made)

  • Deliverability rate (inbox placement)

  • Open rates and click rates

Mid-Funnel Metrics:

  • Response rate (% of prospects who reply)

  • Positive response rate (% showing genuine interest)

  • Conversation quality scores

  • Objection types and frequency

Bottom-of-Funnel Metrics:

  • Meeting booking rate (% of responses converted to meetings)

  • Meeting show rate (% of booked meetings that attend)

  • Qualified meeting rate (% meeting your qualification criteria)

  • Pipeline value generated

  • Cost per meeting

ROI Metrics:

  • Cost per lead

  • Cost per qualified meeting

  • Pipeline ROI (pipeline value / campaign investment)

  • Closed revenue attributed to campaigns (Enterprise)

Reporting Frequency:

  • Starter/Grow: Monthly detailed reports

  • Scale: Bi-weekly detailed reports

  • Enterprise: Weekly detailed reports

  • All Plans: Real-time dashboard access 24/7

Success Benchmarks:

  • Response rate: 5-15% (varies by industry and offer)

  • Meeting booking rate: 20-40% of positive responses

  • Show rate: 70-80% of booked meetings

We focus on qualified meetings and pipeline contribution, not just activity metrics. Our goal is to deliver meetings that turn into revenue, not just fill your calendar.

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10

Can I use my own lead lists?

Yes, you can provide your own lead lists, and we'll integrate them into campaigns. This is common for:

  • Account-Based Marketing (ABM): Targeting specific named accounts

  • Event Follow-up: Prospects from trade shows or webinars

  • Existing Database Re-engagement: Warming up cold contacts in your CRM

  • Partner Referrals: Leads from strategic partners

What We'll Do:

  1. Data Validation: We'll verify and enrich your list to ensure accuracy (email verification, phone numbers, LinkedIn profiles, updated job titles)

  2. Duplicate Removal: We'll remove any duplicates or contacts already in our campaigns

  3. Segmentation: We'll segment your list based on characteristics for targeted messaging

  4. Compliance Check: We'll ensure all contacts meet GDPR and CAN-SPAM requirements

  5. Campaign Integration: We'll incorporate your list into existing sequences or create custom campaigns

Pricing:

  • Enrichment of your leads: £1.50 per lead (cheaper than sourcing new leads)

  • No additional charge if your list is already clean and enriched

Quality Standards: We reserve the right to exclude contacts that don't meet quality standards (invalid emails, incomplete data, non-business contacts) to protect deliverability and campaign performance.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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11

What if I want to target multiple decision-makers in the same company?

Multi-stakeholder coordination is available as an add-on for Starter, Grow, and Scale plans, and included as standard for Enterprise plans.

How It Works:

Single Decision-Maker (Standard):

  • We target one primary decision-maker per company (e.g., VP of Sales)

  • Focused, personalised outreach to the highest-authority contact

Multi-Stakeholder (Add-on/Enterprise):

  • We map the complete buying committee (e.g., VP of Sales, Director of Sales Ops, CRO)

  • Coordinated outreach with messaging tailored to each stakeholder's role and priorities

  • Synchronized timing to avoid multiple people from your company reaching out simultaneously

  • Account-based approach with unified messaging themes

Benefits:

  • Higher conversion rates (reaching multiple influencers increases chances of engagement)

  • Faster deal cycles (all stakeholders are educated simultaneously)

  • Better qualification (understanding the full buying committee)

Pricing:

  • Included in Enterprise plans

  • Available as add-on for Starter/Grow/Scale (contact for pricing)

Best For:

  • Complex B2B sales with multiple decision-makers

  • Enterprise sales cycles

  • Account-based marketing strategies

  • High-value contracts (£50K+ annual contract value)

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12

How does the closing support work on Enterprise plans?

Enterprise plans include advanced closing support, meaning we can handle the entire sales process from initial outreach through to closed deals.

What's Included:

1. Discovery Calls:

  • Our senior sales specialists conduct initial discovery calls on your behalf

  • We follow your qualification framework (BANT, MEDDIC, or custom)

  • Detailed notes and call recordings synced to your CRM

2. Sales Playbook Execution:

  • You share your sales playbook, objection handling scripts, and qualification criteria

  • Our team executes your process consistently

  • We adapt to your sales methodology

3. Proposal and Presentation Support:

  • We can present proposals and conduct product demos (with your guidance)

  • Objection handling and negotiation support

  • Follow-up and deal progression

4. Call Recordings and AI Note-Taking:

  • All calls recorded (with prospect consent)

  • AI-powered transcription and sentiment analysis

  • Automatic CRM updates with key insights and next steps

5. Deal Progression Tracking:

  • Pipeline management and deal stage updates

  • Forecasting and probability scoring

  • Escalation to your team for final negotiations or technical discussions

When to Hand Off: You decide when to take over:

  • Option 1: We handle everything up to contract signing

  • Option 2: We handle discovery and qualification, you close

  • Option 3: We handle initial meetings, you take over after demo

Pricing:

  • Included in Enterprise base plans

  • Available as On-Demand Sales Closer add-on for Scale plans (from £298/day)

Why This Works: Our team becomes an extension of your sales organization, allowing you to scale capacity without hiring full-time reps. You maintain control of the process while we execute the day-to-day outreach, qualification, and progression.

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General

01

What is B2B demand generation, and how is it different from lead generation?

Demand generation is a comprehensive approach to creating awareness and interest in your product or service, then converting that interest into qualified sales conversations. Unlike traditional lead generation, which focuses solely on collecting contact information, demand generation encompasses the entire journey from initial outreach through to booked meetings with qualified prospects.

Our B2B demand generation service includes lead sourcing and enrichment, multi-channel outreach (email, LinkedIn, phone), personalised messaging, response management, appointment setting, and continuous optimisation. We don't just hand you a list of contacts-we run the entire campaign on your behalf and deliver qualified meetings in your calendar.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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02

Which plan is right for my business?

Starter is ideal if you're testing demand generation for the first time or want to focus on one channel (email or LinkedIn). You'll get 500 leads per month and handle your own response management.

Grow is perfect for businesses ready to scale with coordinated email and LinkedIn outreach. You'll get 1,000 leads per month, and our team handles written appointment setting for you.

Scale is designed for companies looking to maximise results across email, LinkedIn, and phone. You'll get 1,500 leads per month with our UK-based team handling both written and phone appointment setting.

Enterprise is for established, funded companies requiring sophisticated demand generation infrastructure with unlimited leads, closing support, and access to our top 10% of specialists.

If you're unsure, book a discovery call and we'll recommend the best fit based on your goals, budget, and growth stage.

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03

How long does it take to see results?

Setup and warm-up: 4-6 weeks for complete onboarding, technical setup, and account warming.

First results: You'll typically see initial responses and meeting bookings within 2-4 weeks of campaign launch (after the warm-up period).

Optimised performance: 2-3 months of systematic testing and iteration to reach peak performance and consistent meeting flow.

Scaling phase: 4-6 months to prove channel effectiveness and begin scaling volume through add-ons.

We set realistic expectations from day one. Demand generation is a strategic, long-term investment, not a quick fix. However, our proprietary warm-up process and proven frameworks mean you'll see results faster than if you were building this in-house.

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04

What industries do you specialise in?

We work primarily with B2B companies across technology, SaaS, professional services, financial services, and manufacturing. Our ideal clients are investor-backed businesses (angel, seed, VC, or PE-backed) with complex sales cycles and high-value contracts.

That said, our frameworks are industry-agnostic. What matters most is that you have a clearly defined ideal customer profile, a compelling value proposition, and decision-makers who are reachable via email, LinkedIn, or phone.

During the GorillaAudit® process, we conduct thorough market analysis and competitive research specific to your industry to ensure our messaging and targeting are precisely tailored to your market.

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05

Do I need to provide anything to get started?

Yes, we'll need some key information and assets during onboarding:

Business Information:

  • Ideal customer profile (company size, industry, job titles)

  • Value proposition and key differentiators

  • Current sales process and qualification criteria

  • Success metrics and goals

Technical Access:

  • CRM access for integration and data sync

  • Domain access for email infrastructure setup (we'll guide you through domain procurement)

  • LinkedIn profile access for optimisation (personal profiles, not company pages)

  • Calendar access for appointment booking

Content Assets (if available):

  • Existing messaging, case studies, or testimonials

  • Brand guidelines or tone of voice documentation

  • Any content assets we can leverage

Don't worry if you don't have everything ready-our onboarding team will guide you through the entire process with a comprehensive questionnaire and strategy planning sessions.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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06

Can I switch plans or upgrade later?

Yes, absolutely. We encourage clients to start with the plan that matches their current needs and scale up as campaigns prove successful.

Upgrading: You can upgrade to a higher plan at any time. We'll pro-rate your current plan and transition you to the new plan seamlessly. For example, if you start with Starter and want to add a second channel, you can upgrade to Grow mid-contract.

Downgrading: Downgrades are typically processed at the end of your current commitment period to ensure continuity of service and protect the investment we've made in your campaigns.

Add-ons: You can add capacity (additional leads, domains, specialists) at any time without changing your base plan.

Your Account Executive will work with you to find the right timing and approach for any plan changes.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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07

What happens if I'm not satisfied with the results?

We're committed to delivering results, which is why we've built accountability into every aspect of our service:

Transparent Reporting: You'll receive detailed performance reports (monthly, bi-weekly, or weekly depending on your plan) with full visibility into response rates, meeting bookings, and pipeline contribution.

Continuous Optimisation: Our GorillaScale® framework ensures we're constantly testing, iterating, and improving your campaigns based on data.

Regular Strategy Calls: Quarterly, monthly, or bi-weekly calls (depending on your plan) to review performance and adjust strategy.

GorillaMatrix® Alignment: Our team's compensation is tied to your outcomes through algorithmic profit sharing, so we're financially invested in your success.

Supplementary Success Bonus (Optional Add-on): You can add performance-based pricing where we share in the upside when we exceed targets and you receive automatic discounts when we fall short.

If you're not seeing the results you expected, we'll work with you to diagnose issues, adjust strategy, and get campaigns back on track. Our goal is a long-term partnership, not a short-term transaction.

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Billing and Payments

01

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Direct Debit: UK bank accounts (preferred method for UK clients)

  • Bank Transfer: Available for Enterprise clients and annual commitments

  • Invoice Billing: Available for Enterprise clients with NET 30 terms

All payments are processed securely through our billing platform. You'll receive automatic invoices and payment confirmations for your records.

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02

When am I charged for my plan?

Setup Fee and First Month: Both are charged upfront when you sign up. All payments are taken in advance. The setup fee covers the initial 4-6 weeks of onboarding, technical setup, account warming, and strategy development, whilst the first month's subscription covers your initial campaign period.

Ongoing Monthly Subscription: Charged in advance on the 1st of each month for that month's service.

Add-ons:

  • Monthly add-ons (domains, profiles, paid ads) are charged in advance on the 1st of each month

  • Per-unit add-ons (leads, videos) are charged when ordered

  • On-demand specialists are charged after services are delivered (monthly invoicing)

Example Timeline:

  • Day 1: Setup fee + Month 1 subscription charged upfront

  • Week 4-6: Campaigns launch after warm-up

  • Month 2, Day 1: Month 2 subscription charged in advance

  • Ongoing: Monthly charges on the 1st of each month (always in advance)

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03

Are setup fees refundable?

Setup fees are non-refundable once onboarding has begun. This is because we invest significant resources during the setup phase, including:

  • Dedicated onboarding team time

  • Technical infrastructure configuration

  • Domain and account warming (2-4 weeks)

  • CRM integration and customisation

  • Strategy development and campaign planning

  • Initial lead sourcing and enrichment

However, if you're not satisfied during the setup phase, we'll work with you to address any concerns and ensure the strategy aligns with your goals before campaigns launch. Our goal is to set you up for success from day one.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

How do add-ons affect my billing?

Monthly Add-ons (domains, LinkedIn profiles, paid ads, reports):

  • Added to your monthly subscription charge

  • Billed on the 1st of each month

  • Pro-rated for the first month if added mid-cycle

Per-Unit Add-ons (leads, videos):

  • Charged immediately when ordered

  • Can be purchased at any time

  • No recurring billing-one-time charges

On-Demand Specialists:

  • Invoiced monthly based on days used

  • Unused part-time days roll forward within your commitment period

  • Full-time specialists are billed monthly in advance

Example:

  • Base plan: £2,499/month (Grow)

  • Additional 500 leads: £1,250 (one-time, when ordered)

  • Additional LinkedIn profile: £399/month (recurring)

  • 5 days of Sales Closer: £1,750 (invoiced at month-end)

Your invoice will clearly break down all charges, and you can view upcoming charges in your client portal at any time.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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05

What happens if I want to add more leads mid-month?

You can purchase additional leads at any time for £2.50 per lead. Simply contact your Account Executive or order through your client portal.

Delivery Timeline:

  • Leads ordered in the first half of the month: Delivered within 5-7 business days

  • Leads ordered in the second half of the month: May be delivered in the following month depending on campaign timing

Additional leads are sourced and enriched to the same quality standards as your base plan allocation and will be integrated into your existing campaigns or used to launch new sequences.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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06

Do you offer discounts for longer commitments?

Yes, longer commitments unlock preferential rates on add-ons:

Add-on Pricing by Commitment:

  • 3 months: Standard pricing

  • 6 months: 10-15% discount on monthly add-ons

  • 12 months: 20-25% discount on monthly add-ons

Examples:

  • Additional Email Domain: £299/month (3-month) → £249/month (6-month) → £199/month (12-month)

  • Additional LinkedIn Profile: £599/month (3-month) → £499/month (6-month) → £399/month (12-month)

Base Plan Pricing: Our core plans (Starter, Grow, Scale) are priced the same regardless of commitment length. The discounts apply to add-ons only.

Why Longer Commitments? Demand generation is most effective over 6-12 months as we optimise campaigns, scale what works, and build consistent pipeline. Longer commitments also allow us to invest more in your success knowing we have time to deliver results.

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07

How does the GorillaMatrix® profit sharing affect my costs?

It doesn't increase your costs-it's built into your plan pricing at no additional charge.

GorillaMatrix® is our proprietary FinTech platform that automatically distributes a portion of your monthly fee to the team members working on your account based on their measured contribution to your outcomes. This ensures every specialist is financially incentivised to deliver exceptional results.

What this means for you:

  • Your team is motivated by your success, not just task completion

  • Better performance and faster results

  • Complete transparency through algorithmic distribution

  • No hidden fees or additional costs

Optional Add-ons:

  • Performance Recognition Tips: You can optionally tip your team for exceptional work (100% goes to them, zero platform fees)

  • Supplementary Success Bonus: You can optionally add performance-based pricing where we share upside/downside based on results

Both are entirely optional. The core profit-sharing model is included as standard in all plans.

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Contracts and Commitments

01

What is the minimum commitment period?

Base Plans: 3-month minimum commitment for Starter, Grow, and Scale plans. This gives us sufficient time to complete setup, warm up accounts, launch campaigns, gather data, and optimise for results.

Enterprise Plans: Typically 6-12 month commitments due to the complexity and strategic nature of Enterprise engagements.

Add-ons: Most add-ons follow the same commitment period as your base plan, though some (like additional leads and videos) are purchased on-demand with no commitment.

Why 3 Months Minimum? Demand generation requires time to prove effectiveness:

  • Month 1: Setup, warming, and launch

  • Month 2: Initial data collection and testing

  • Month 3: Optimisation and consistent results

Shorter commitments don't allow enough time to see meaningful ROI from the upfront investment in setup and strategy.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

02

Can I cancel my plan early?

Early cancellation is possible but subject to an early termination fee to cover the investment we've made in your campaigns:

Cancellation Terms:

  • Within first 3 months: Full remaining contract value due

  • After 3 months (if on longer commitment): 50% of remaining contract value due

  • At end of commitment period: No cancellation fee, 30 days' notice required

Why Early Termination Fees? We invest heavily in your success upfront (setup, warming, strategy, team allocation). Early cancellations prevent us from recouping that investment and delivering the results you signed up for.

Alternative to Cancellation: If you're not seeing results, we'd rather work with you to fix the strategy than cancel. We can adjust targeting, messaging, channels, or approach to get campaigns back on track.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

03

What happens at the end of my contract?

30 Days Before Contract End: We'll reach out to discuss performance, results, and whether you'd like to renew, upgrade, or make changes.

Automatic Renewal: Contracts automatically renew on a month-to-month basis at the end of your commitment period unless you provide 30 days' notice of cancellation.

Renewal Options:

  • Continue on month-to-month (same pricing)

  • Commit to another 3/6/12 months (unlock add-on discounts)

  • Upgrade to a higher plan

  • Add new channels or capacity

Campaign Continuity: If you choose not to renew, campaigns will wind down during your final month. We'll provide a full handoff of all data, learnings, and assets so you can continue campaigns in-house if desired.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

04

Do unused leads or specialist days roll over?

Leads: No, monthly lead allocations do not roll over. Each month you receive your plan's allocation (500/1,000/1,500 leads for Starter/Grow/Scale). Unused leads expire at month-end.

Why? Lead data degrades over time. Fresh, recently enriched leads perform better than older data, so we source new leads each month rather than rolling over unused allocations.

On-Demand Specialist Days: Yes, unused part-time days roll forward within your commitment period. For example, if you purchase 10 days of a Sales Closer but only use 7 days in Month 1, the remaining 3 days roll forward to Month 2.

Add-on Capacity (Domains, Profiles): These are monthly subscriptions, so you have access to the capacity each month. There's nothing to "roll over"-you simply have the additional capacity available continuously.

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05

Can I pause my campaign if needed?

Yes, you can pause campaigns in certain circumstances:

Acceptable Pause Reasons:

  • Seasonal business cycles (e.g., summer slowdowns, year-end freezes)

  • Internal capacity constraints (e.g., your sales team is at capacity)

  • Product/service changes requiring messaging updates

  • Funding rounds or major business transitions

Pause Terms:

  • Minimum 1-month pause, maximum 2-month pause within a 12-month period

  • Must provide 2 weeks' notice before pause

  • Monthly subscription continues at 50% rate during pause to maintain infrastructure and team allocation

  • Setup fee and time invested are not refunded

What Happens During a Pause:

  • Campaigns stop, no new outreach sent

  • Account warming and deliverability maintenance continues

  • CRM integration remains active

  • Team remains allocated to your account for quick restart

Restarting: Campaigns can resume with 1 week's notice. No additional setup fee required.

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06

What are the terms for the Supplementary Success Bonus add-on?

The Supplementary Success Bonus is a performance-based pricing model where we share in the upside when we exceed your targets and you receive automatic discounts when we fall short.

How It Works:

  1. Define Objectives: At the start of each quarter, we agree on specific KPIs (e.g., number of qualified meetings, pipeline value generated, closed revenue)

  2. Set Thresholds: We establish baseline expectations, stretch goals, and minimum acceptable performance

  3. Automatic Calculation: GorillaMatrix® tracks performance and calculates bonuses/discounts in real-time

  4. Quarterly Settlement: At quarter-end, bonuses are invoiced or discounts are applied to your next invoice

Example Structure:

  • Below Target (< 80% of goal): 20% discount on next month's subscription

  • On Target (80-100% of goal): No adjustment

  • Above Target (100-120% of goal): 10% success premium

  • Exceptional (> 120% of goal): 20% success premium

Enterprise Custom Models: For Enterprise clients, we can structure more sophisticated models including revenue share, profit share, or funding round success fees.

Pricing: This add-on typically costs £299-499/month depending on complexity, plus the variable bonus/discount amounts.

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07

Is there a notice period for cancellation?

Yes, 30 days' notice is required for cancellation at the end of your commitment period.

Why 30 Days? This allows us to:

  • Wind down campaigns gracefully

  • Complete any in-flight work

  • Provide a comprehensive handoff of data and learnings

  • Reallocate team members to other accounts

Early Cancellation: If you need to cancel before the end of your commitment period, early termination fees apply (see "Can I cancel my plan early?" above).

How to Cancel: Contact your Account Executive or email support with your cancellation request. We'll confirm the cancellation date and final invoice, then schedule a handoff call to transfer all assets and data.

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Service and Strategy

01

How do you source and enrich leads?

We use a multi-source approach to ensure the highest quality, GDPR-compliant leads:

Lead Sourcing:

  • Premium B2B databases (ZoomInfo, Apollo, Cognism, etc.)

  • Manual research for hard-to-reach decision-makers

  • Proprietary methodologies for niche markets

  • Custom research for Enterprise accounts

Lead Enrichment: We enhance basic contact data with:

  • Verified email addresses (multi-point verification)

  • Direct dial phone numbers (when available)

  • LinkedIn profile URLs

  • Accurate job titles and seniority levels

  • Company data (size, revenue, industry, technology stack)

  • Intent data and engagement signals (Enterprise plans)

Quality Assurance:

  • Multi-source verification to ensure accuracy

  • Real-time validation to remove outdated contacts

  • Duplicate removal across all your campaigns

  • Compliance checks for GDPR, CAN-SPAM, and industry regulations

Enrichment Tools: We use specialist in-house tools (including Clay.com and proprietary systems) to ensure highly targeted, effective outreach.

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02

What does the 2-4 week warm-up period involve?

Account warming is a critical process that establishes sender reputation and protects your domain and LinkedIn accounts from being flagged as spam.

Email Warming (2-4 weeks):

  • Week 1: Send 5-10 emails per account per day to trusted addresses

  • Week 2: Gradually increase to 20-30 emails per account per day

  • Week 3: Increase to 40-50 emails per account per day

  • Week 4: Reach full capacity (50 emails per account per day)

  • Continuous monitoring of deliverability, bounce rates, and spam complaints

  • Adjustment of sending patterns based on domain reputation

LinkedIn Warming (2-4 weeks):

  • Week 1: 5-10 connection requests per day

  • Week 2: Increase to 15-20 connection requests per day

  • Week 3: Increase to 20-25 connection requests per day

  • Week 4: Reach full capacity (20-30 connection requests per day)

  • Profile engagement activities (liking, commenting) to build natural activity patterns

  • Monitoring for account restrictions or warnings

Why This Matters: Skipping or rushing the warm-up process results in emails landing in spam, LinkedIn accounts getting restricted, and campaigns failing. Our proprietary warm-up process ensures maximum deliverability from day one of full campaigns.

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03

How do you ensure email deliverability?

Deliverability is the foundation of successful email outreach. We use a multi-layered approach:

Technical Setup:

  • Proper domain infrastructure (subdomains like mail.yourdomain.com)

  • SPF, DKIM, and DMARC authentication records

  • MX record configuration

  • Dedicated IP warming (for high-volume Enterprise accounts)

Sending Best Practices:

  • Gradual volume ramp-up (warm-up process)

  • Optimal sending patterns (spread throughout business hours)

  • Personalization and relevance to avoid spam filters

  • Clean, text-based emails (no spam trigger words or excessive links)

  • Proper unsubscribe mechanisms

Ongoing Monitoring:

  • Daily deliverability checks

  • Real-time bounce and spam complaint monitoring

  • Sender reputation tracking across all major ISPs

  • Blacklist monitoring and immediate remediation

  • A/B testing of subject lines and content for engagement

Deliverability by Plan:

  • Starter/Grow: Standard monitoring with monthly optimisation

  • Scale: Advanced monitoring with real-time alerts and weekly optimisation

  • Enterprise: Comprehensive monitoring with dedicated deliverability specialist support

Our average deliverability rate is 95%+, meaning 95% of emails reach the primary inbox (not spam or promotions folders).

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04

Can I review and approve messaging before campaigns launch?

Yes, absolutely. Client approval is a core part of our GorillaAudit® process.

Approval Process:

  1. Strategy Development: We create messaging frameworks based on your value proposition, ideal customer profile, and competitive positioning

  2. Draft Sequences: We write complete email and LinkedIn sequences with multiple touchpoints

  3. Client Portal Review: All messaging is shared in your client portal where you can review, comment, and request changes

  4. Revision Rounds: We incorporate your feedback and refine messaging (typically 1-2 revision rounds)

  5. Final Approval: You provide explicit approval before any campaigns launch

  6. Ongoing Optimisation: As we A/B test and iterate, we'll share performance data and proposed changes for your review

What You'll Review:

  • Email subject lines and body copy

  • LinkedIn connection request messages

  • Follow-up sequences (typically 4-7 touchpoints)

  • Phone scripts (for Scale and Enterprise plans)

  • Video scripts (if using video outreach add-on)

Timeline: Messaging review and approval typically happens in Week 2-3 of the setup process, before account warming begins.

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05

How does response management work on the Grow and Scale plans?

Starter Plan: You handle all response management. Responses sync to your CRM, and your team replies directly to interested prospects.

Grow Plan (Written Response Management): Our team monitors and responds to all email and LinkedIn replies on your behalf:

  • Qualification: We assess interest level and qualification criteria (budget, authority, need, timeline)

  • Objection Handling: We address common objections and concerns professionally

  • Appointment Coordination: We propose meeting times and book directly into your calendar

  • CRM Updates: All conversations are logged with full context and qualification notes

  • Handoff: You receive a briefing document before each meeting with prospect background and conversation history

Scale Plan (Written + Phone Response Management): Everything in Grow, plus:

  • Outbound Calling: Our UK-based team follows up with engaged prospects via phone

  • Voicemail Follow-up: Professional voicemail messages for prospects who don't answer

  • Phone Appointment Setting: Direct booking of meetings via phone conversations

  • Call Recordings: All calls recorded and synced to your CRM (with prospect consent)

Enterprise Plan (Advanced Closing Support): Everything in Scale, plus:

  • Discovery Calls: We can conduct initial discovery calls on your behalf

  • Sales Playbook Execution: We follow your sales playbook and qualification frameworks

  • AI Note-Taking: Automated transcription and sentiment analysis of all calls

Deal Progression: We can support prospects through the entire sales cycle, not just initial meetings

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06

What CRM platforms do you integrate with?

We integrate with 20+ major CRM platforms, including:

Most Common:

  • Salesforce

  • HubSpot

  • Pipedrive

  • Zoho CRM

  • Microsoft Dynamics 365

  • Copper (formerly ProsperWorks)

Also Supported:

  • Close.com

  • Freshsales

  • Insightly

  • Nutshell

  • Capsule CRM

  • Agile CRM

  • SugarCRM

  • Monday.com (with CRM features)

  • Airtable (with CRM workflows)

  • Custom CRMs via API

What We Sync:

  • Lead/contact creation and updates

  • Email engagement tracking (opens, clicks, replies)

  • Meeting bookings and calendar events

  • Campaign attribution and source tracking

  • Custom field mapping to match your sales process

  • Activity timeline (all touchpoints across channels)

Sync Frequency: Real-time for critical events (meeting bookings, hot leads), every 15 minutes for standard updates.

No CRM? We can set up a basic CRM for you (HubSpot Free or Pipedrive) as part of onboarding, or provide data via spreadsheet exports.

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07

How do you handle LinkedIn outreach without risking my account?

LinkedIn account safety is a top priority. We use proven best practices to minimise risk:

Account Selection:

  • We use personal LinkedIn profiles, not company pages (personal profiles have higher acceptance rates)

  • Profiles should be established (6+ months old) with 500+ connections

  • Complete profiles with professional photos, detailed experience, and activity history

Warming Process:

  • 2-4 week gradual ramp-up of connection requests

  • Natural activity patterns (profile views, post engagement, commenting)

  • Monitoring for any warnings or restrictions

Sending Limits:

  • Maximum 20-30 connection requests per day (well below LinkedIn's limits)

  • Personalised connection requests (not generic templates)

  • Spaced throughout business hours (not bulk sending)

Compliance:

  • No automation tools that violate LinkedIn's Terms of Service

  • Manual review of all sequences before sending

  • Immediate pause if any account warnings appear

Account Health Monitoring:

  • Daily checks for restrictions or warnings

  • Acceptance rate tracking (healthy accounts maintain 30%+ acceptance)

  • Response rate monitoring

  • Reputation protection protocols

Risk Mitigation:

  • If an account is restricted, we pause immediately and work with LinkedIn support

  • We can deploy additional profiles if needed (available as add-on)

  • Enterprise clients can use multiple profiles to distribute risk

Success Rate: In 5+ years of LinkedIn outreach, we've maintained a 99%+ account safety record with zero permanent bans.

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08

What's included in the GorillaAudit® process?

GorillaAudit® is our proprietary strategy development framework that ensures campaigns are precisely targeted and optimised for your business. It's included in all plans during the onboarding phase.

Key Components:

1. Business & Market Analysis:

  • Ideal customer profile development

  • Target market analysis and segmentation

  • Competitive gap analysis

  • Industry trends and buyer behavior research

2. Lead Sourcing Strategy:

  • Decision-maker identification framework

  • Data sourcing methodology

  • Enrichment strategy and quality assurance protocols

3. Channel Selection:

  • Optimal channel mix based on your audience and goals

  • Starter: Single channel mastery

  • Grow: Dual-channel coordination

  • Scale: Multi-channel orchestration

  • Enterprise: Omnichannel excellence

4. Messaging Strategy:

  • Value proposition development

  • Pain point addressing

  • Personalization frameworks

  • A/B testing protocols

5. Campaign Planning:

  • Sequence mapping (timing, frequency, touchpoints)

  • Deliverability optimisation strategy

  • Response handling protocols (Grow+)

  • Appointment setting framework

6. Performance Tracking:

  • KPI definition and success metrics

  • Dashboard configuration

  • Reporting cadence

  • Optimisation roadmap

Deliverables:

  • Complete strategy document shared in your client portal

  • Review and approval process (you can edit and provide feedback)

  • Final sign-off before campaigns launch

Timeline: GorillaAudit® typically takes 2-3 weeks during the onboarding phase.

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09

How do you measure campaign success?

We track comprehensive metrics across the entire funnel, not just vanity metrics:

Top-of-Funnel Metrics:

  • Leads sourced and enriched

  • Outreach volume (emails sent, connection requests, calls made)

  • Deliverability rate (inbox placement)

  • Open rates and click rates

Mid-Funnel Metrics:

  • Response rate (% of prospects who reply)

  • Positive response rate (% showing genuine interest)

  • Conversation quality scores

  • Objection types and frequency

Bottom-of-Funnel Metrics:

  • Meeting booking rate (% of responses converted to meetings)

  • Meeting show rate (% of booked meetings that attend)

  • Qualified meeting rate (% meeting your qualification criteria)

  • Pipeline value generated

  • Cost per meeting

ROI Metrics:

  • Cost per lead

  • Cost per qualified meeting

  • Pipeline ROI (pipeline value / campaign investment)

  • Closed revenue attributed to campaigns (Enterprise)

Reporting Frequency:

  • Starter/Grow: Monthly detailed reports

  • Scale: Bi-weekly detailed reports

  • Enterprise: Weekly detailed reports

  • All Plans: Real-time dashboard access 24/7

Success Benchmarks:

  • Response rate: 5-15% (varies by industry and offer)

  • Meeting booking rate: 20-40% of positive responses

  • Show rate: 70-80% of booked meetings

We focus on qualified meetings and pipeline contribution, not just activity metrics. Our goal is to deliver meetings that turn into revenue, not just fill your calendar.

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10

Can I use my own lead lists?

Yes, you can provide your own lead lists, and we'll integrate them into campaigns. This is common for:

  • Account-Based Marketing (ABM): Targeting specific named accounts

  • Event Follow-up: Prospects from trade shows or webinars

  • Existing Database Re-engagement: Warming up cold contacts in your CRM

  • Partner Referrals: Leads from strategic partners

What We'll Do:

  1. Data Validation: We'll verify and enrich your list to ensure accuracy (email verification, phone numbers, LinkedIn profiles, updated job titles)

  2. Duplicate Removal: We'll remove any duplicates or contacts already in our campaigns

  3. Segmentation: We'll segment your list based on characteristics for targeted messaging

  4. Compliance Check: We'll ensure all contacts meet GDPR and CAN-SPAM requirements

  5. Campaign Integration: We'll incorporate your list into existing sequences or create custom campaigns

Pricing:

  • Enrichment of your leads: £1.50 per lead (cheaper than sourcing new leads)

  • No additional charge if your list is already clean and enriched

Quality Standards: We reserve the right to exclude contacts that don't meet quality standards (invalid emails, incomplete data, non-business contacts) to protect deliverability and campaign performance.

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11

What if I want to target multiple decision-makers in the same company?

Multi-stakeholder coordination is available as an add-on for Starter, Grow, and Scale plans, and included as standard for Enterprise plans.

How It Works:

Single Decision-Maker (Standard):

  • We target one primary decision-maker per company (e.g., VP of Sales)

  • Focused, personalised outreach to the highest-authority contact

Multi-Stakeholder (Add-on/Enterprise):

  • We map the complete buying committee (e.g., VP of Sales, Director of Sales Ops, CRO)

  • Coordinated outreach with messaging tailored to each stakeholder's role and priorities

  • Synchronized timing to avoid multiple people from your company reaching out simultaneously

  • Account-based approach with unified messaging themes

Benefits:

  • Higher conversion rates (reaching multiple influencers increases chances of engagement)

  • Faster deal cycles (all stakeholders are educated simultaneously)

  • Better qualification (understanding the full buying committee)

Pricing:

  • Included in Enterprise plans

  • Available as add-on for Starter/Grow/Scale (contact for pricing)

Best For:

  • Complex B2B sales with multiple decision-makers

  • Enterprise sales cycles

  • Account-based marketing strategies

  • High-value contracts (£50K+ annual contract value)

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12

How does the closing support work on Enterprise plans?

Enterprise plans include advanced closing support, meaning we can handle the entire sales process from initial outreach through to closed deals.

What's Included:

1. Discovery Calls:

  • Our senior sales specialists conduct initial discovery calls on your behalf

  • We follow your qualification framework (BANT, MEDDIC, or custom)

  • Detailed notes and call recordings synced to your CRM

2. Sales Playbook Execution:

  • You share your sales playbook, objection handling scripts, and qualification criteria

  • Our team executes your process consistently

  • We adapt to your sales methodology

3. Proposal and Presentation Support:

  • We can present proposals and conduct product demos (with your guidance)

  • Objection handling and negotiation support

  • Follow-up and deal progression

4. Call Recordings and AI Note-Taking:

  • All calls recorded (with prospect consent)

  • AI-powered transcription and sentiment analysis

  • Automatic CRM updates with key insights and next steps

5. Deal Progression Tracking:

  • Pipeline management and deal stage updates

  • Forecasting and probability scoring

  • Escalation to your team for final negotiations or technical discussions

When to Hand Off: You decide when to take over:

  • Option 1: We handle everything up to contract signing

  • Option 2: We handle discovery and qualification, you close

  • Option 3: We handle initial meetings, you take over after demo

Pricing:

  • Included in Enterprise base plans

  • Available as On-Demand Sales Closer add-on for Scale plans (from £298/day)

Why This Works: Our team becomes an extension of your sales organization, allowing you to scale capacity without hiring full-time reps. You maintain control of the process while we execute the day-to-day outreach, qualification, and progression.

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General

01

What is B2B demand generation, and how is it different from lead generation?

Demand generation is a comprehensive approach to creating awareness and interest in your product or service, then converting that interest into qualified sales conversations. Unlike traditional lead generation, which focuses solely on collecting contact information, demand generation encompasses the entire journey from initial outreach through to booked meetings with qualified prospects.

Our B2B demand generation service includes lead sourcing and enrichment, multi-channel outreach (email, LinkedIn, phone), personalised messaging, response management, appointment setting, and continuous optimisation. We don't just hand you a list of contacts-we run the entire campaign on your behalf and deliver qualified meetings in your calendar.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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02

Which plan is right for my business?

Starter is ideal if you're testing demand generation for the first time or want to focus on one channel (email or LinkedIn). You'll get 500 leads per month and handle your own response management.

Grow is perfect for businesses ready to scale with coordinated email and LinkedIn outreach. You'll get 1,000 leads per month, and our team handles written appointment setting for you.

Scale is designed for companies looking to maximise results across email, LinkedIn, and phone. You'll get 1,500 leads per month with our UK-based team handling both written and phone appointment setting.

Enterprise is for established, funded companies requiring sophisticated demand generation infrastructure with unlimited leads, closing support, and access to our top 10% of specialists.

If you're unsure, book a discovery call and we'll recommend the best fit based on your goals, budget, and growth stage.

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03

How long does it take to see results?

Setup and warm-up: 4-6 weeks for complete onboarding, technical setup, and account warming.

First results: You'll typically see initial responses and meeting bookings within 2-4 weeks of campaign launch (after the warm-up period).

Optimised performance: 2-3 months of systematic testing and iteration to reach peak performance and consistent meeting flow.

Scaling phase: 4-6 months to prove channel effectiveness and begin scaling volume through add-ons.

We set realistic expectations from day one. Demand generation is a strategic, long-term investment, not a quick fix. However, our proprietary warm-up process and proven frameworks mean you'll see results faster than if you were building this in-house.

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04

What industries do you specialise in?

We work primarily with B2B companies across technology, SaaS, professional services, financial services, and manufacturing. Our ideal clients are investor-backed businesses (angel, seed, VC, or PE-backed) with complex sales cycles and high-value contracts.

That said, our frameworks are industry-agnostic. What matters most is that you have a clearly defined ideal customer profile, a compelling value proposition, and decision-makers who are reachable via email, LinkedIn, or phone.

During the GorillaAudit® process, we conduct thorough market analysis and competitive research specific to your industry to ensure our messaging and targeting are precisely tailored to your market.

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05

Do I need to provide anything to get started?

Yes, we'll need some key information and assets during onboarding:

Business Information:

  • Ideal customer profile (company size, industry, job titles)

  • Value proposition and key differentiators

  • Current sales process and qualification criteria

  • Success metrics and goals

Technical Access:

  • CRM access for integration and data sync

  • Domain access for email infrastructure setup (we'll guide you through domain procurement)

  • LinkedIn profile access for optimisation (personal profiles, not company pages)

  • Calendar access for appointment booking

Content Assets (if available):

  • Existing messaging, case studies, or testimonials

  • Brand guidelines or tone of voice documentation

  • Any content assets we can leverage

Don't worry if you don't have everything ready-our onboarding team will guide you through the entire process with a comprehensive questionnaire and strategy planning sessions.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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06

Can I switch plans or upgrade later?

Yes, absolutely. We encourage clients to start with the plan that matches their current needs and scale up as campaigns prove successful.

Upgrading: You can upgrade to a higher plan at any time. We'll pro-rate your current plan and transition you to the new plan seamlessly. For example, if you start with Starter and want to add a second channel, you can upgrade to Grow mid-contract.

Downgrading: Downgrades are typically processed at the end of your current commitment period to ensure continuity of service and protect the investment we've made in your campaigns.

Add-ons: You can add capacity (additional leads, domains, specialists) at any time without changing your base plan.

Your Account Executive will work with you to find the right timing and approach for any plan changes.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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07

What happens if I'm not satisfied with the results?

We're committed to delivering results, which is why we've built accountability into every aspect of our service:

Transparent Reporting: You'll receive detailed performance reports (monthly, bi-weekly, or weekly depending on your plan) with full visibility into response rates, meeting bookings, and pipeline contribution.

Continuous Optimisation: Our GorillaScale® framework ensures we're constantly testing, iterating, and improving your campaigns based on data.

Regular Strategy Calls: Quarterly, monthly, or bi-weekly calls (depending on your plan) to review performance and adjust strategy.

GorillaMatrix® Alignment: Our team's compensation is tied to your outcomes through algorithmic profit sharing, so we're financially invested in your success.

Supplementary Success Bonus (Optional Add-on): You can add performance-based pricing where we share in the upside when we exceed targets and you receive automatic discounts when we fall short.

If you're not seeing the results you expected, we'll work with you to diagnose issues, adjust strategy, and get campaigns back on track. Our goal is a long-term partnership, not a short-term transaction.

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Billing and Payments

01

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Direct Debit: UK bank accounts (preferred method for UK clients)

  • Bank Transfer: Available for Enterprise clients and annual commitments

  • Invoice Billing: Available for Enterprise clients with NET 30 terms

All payments are processed securely through our billing platform. You'll receive automatic invoices and payment confirmations for your records.

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02

When am I charged for my plan?

Setup Fee and First Month: Both are charged upfront when you sign up. All payments are taken in advance. The setup fee covers the initial 4-6 weeks of onboarding, technical setup, account warming, and strategy development, whilst the first month's subscription covers your initial campaign period.

Ongoing Monthly Subscription: Charged in advance on the 1st of each month for that month's service.

Add-ons:

  • Monthly add-ons (domains, profiles, paid ads) are charged in advance on the 1st of each month

  • Per-unit add-ons (leads, videos) are charged when ordered

  • On-demand specialists are charged after services are delivered (monthly invoicing)

Example Timeline:

  • Day 1: Setup fee + Month 1 subscription charged upfront

  • Week 4-6: Campaigns launch after warm-up

  • Month 2, Day 1: Month 2 subscription charged in advance

  • Ongoing: Monthly charges on the 1st of each month (always in advance)

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03

Are setup fees refundable?

Setup fees are non-refundable once onboarding has begun. This is because we invest significant resources during the setup phase, including:

  • Dedicated onboarding team time

  • Technical infrastructure configuration

  • Domain and account warming (2-4 weeks)

  • CRM integration and customisation

  • Strategy development and campaign planning

  • Initial lead sourcing and enrichment

However, if you're not satisfied during the setup phase, we'll work with you to address any concerns and ensure the strategy aligns with your goals before campaigns launch. Our goal is to set you up for success from day one.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

04

How do add-ons affect my billing?

Monthly Add-ons (domains, LinkedIn profiles, paid ads, reports):

  • Added to your monthly subscription charge

  • Billed on the 1st of each month

  • Pro-rated for the first month if added mid-cycle

Per-Unit Add-ons (leads, videos):

  • Charged immediately when ordered

  • Can be purchased at any time

  • No recurring billing-one-time charges

On-Demand Specialists:

  • Invoiced monthly based on days used

  • Unused part-time days roll forward within your commitment period

  • Full-time specialists are billed monthly in advance

Example:

  • Base plan: £2,499/month (Grow)

  • Additional 500 leads: £1,250 (one-time, when ordered)

  • Additional LinkedIn profile: £399/month (recurring)

  • 5 days of Sales Closer: £1,750 (invoiced at month-end)

Your invoice will clearly break down all charges, and you can view upcoming charges in your client portal at any time.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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05

What happens if I want to add more leads mid-month?

You can purchase additional leads at any time for £2.50 per lead. Simply contact your Account Executive or order through your client portal.

Delivery Timeline:

  • Leads ordered in the first half of the month: Delivered within 5-7 business days

  • Leads ordered in the second half of the month: May be delivered in the following month depending on campaign timing

Additional leads are sourced and enriched to the same quality standards as your base plan allocation and will be integrated into your existing campaigns or used to launch new sequences.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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06

Do you offer discounts for longer commitments?

Yes, longer commitments unlock preferential rates on add-ons:

Add-on Pricing by Commitment:

  • 3 months: Standard pricing

  • 6 months: 10-15% discount on monthly add-ons

  • 12 months: 20-25% discount on monthly add-ons

Examples:

  • Additional Email Domain: £299/month (3-month) → £249/month (6-month) → £199/month (12-month)

  • Additional LinkedIn Profile: £599/month (3-month) → £499/month (6-month) → £399/month (12-month)

Base Plan Pricing: Our core plans (Starter, Grow, Scale) are priced the same regardless of commitment length. The discounts apply to add-ons only.

Why Longer Commitments? Demand generation is most effective over 6-12 months as we optimise campaigns, scale what works, and build consistent pipeline. Longer commitments also allow us to invest more in your success knowing we have time to deliver results.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

07

How does the GorillaMatrix® profit sharing affect my costs?

It doesn't increase your costs-it's built into your plan pricing at no additional charge.

GorillaMatrix® is our proprietary FinTech platform that automatically distributes a portion of your monthly fee to the team members working on your account based on their measured contribution to your outcomes. This ensures every specialist is financially incentivised to deliver exceptional results.

What this means for you:

  • Your team is motivated by your success, not just task completion

  • Better performance and faster results

  • Complete transparency through algorithmic distribution

  • No hidden fees or additional costs

Optional Add-ons:

  • Performance Recognition Tips: You can optionally tip your team for exceptional work (100% goes to them, zero platform fees)

  • Supplementary Success Bonus: You can optionally add performance-based pricing where we share upside/downside based on results

Both are entirely optional. The core profit-sharing model is included as standard in all plans.

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Contracts and Commitments

01

What is the minimum commitment period?

Base Plans: 3-month minimum commitment for Starter, Grow, and Scale plans. This gives us sufficient time to complete setup, warm up accounts, launch campaigns, gather data, and optimise for results.

Enterprise Plans: Typically 6-12 month commitments due to the complexity and strategic nature of Enterprise engagements.

Add-ons: Most add-ons follow the same commitment period as your base plan, though some (like additional leads and videos) are purchased on-demand with no commitment.

Why 3 Months Minimum? Demand generation requires time to prove effectiveness:

  • Month 1: Setup, warming, and launch

  • Month 2: Initial data collection and testing

  • Month 3: Optimisation and consistent results

Shorter commitments don't allow enough time to see meaningful ROI from the upfront investment in setup and strategy.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

02

Can I cancel my plan early?

Early cancellation is possible but subject to an early termination fee to cover the investment we've made in your campaigns:

Cancellation Terms:

  • Within first 3 months: Full remaining contract value due

  • After 3 months (if on longer commitment): 50% of remaining contract value due

  • At end of commitment period: No cancellation fee, 30 days' notice required

Why Early Termination Fees? We invest heavily in your success upfront (setup, warming, strategy, team allocation). Early cancellations prevent us from recouping that investment and delivering the results you signed up for.

Alternative to Cancellation: If you're not seeing results, we'd rather work with you to fix the strategy than cancel. We can adjust targeting, messaging, channels, or approach to get campaigns back on track.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

03

What happens at the end of my contract?

30 Days Before Contract End: We'll reach out to discuss performance, results, and whether you'd like to renew, upgrade, or make changes.

Automatic Renewal: Contracts automatically renew on a month-to-month basis at the end of your commitment period unless you provide 30 days' notice of cancellation.

Renewal Options:

  • Continue on month-to-month (same pricing)

  • Commit to another 3/6/12 months (unlock add-on discounts)

  • Upgrade to a higher plan

  • Add new channels or capacity

Campaign Continuity: If you choose not to renew, campaigns will wind down during your final month. We'll provide a full handoff of all data, learnings, and assets so you can continue campaigns in-house if desired.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

04

Do unused leads or specialist days roll over?

Leads: No, monthly lead allocations do not roll over. Each month you receive your plan's allocation (500/1,000/1,500 leads for Starter/Grow/Scale). Unused leads expire at month-end.

Why? Lead data degrades over time. Fresh, recently enriched leads perform better than older data, so we source new leads each month rather than rolling over unused allocations.

On-Demand Specialist Days: Yes, unused part-time days roll forward within your commitment period. For example, if you purchase 10 days of a Sales Closer but only use 7 days in Month 1, the remaining 3 days roll forward to Month 2.

Add-on Capacity (Domains, Profiles): These are monthly subscriptions, so you have access to the capacity each month. There's nothing to "roll over"-you simply have the additional capacity available continuously.

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05

Can I pause my campaign if needed?

Yes, you can pause campaigns in certain circumstances:

Acceptable Pause Reasons:

  • Seasonal business cycles (e.g., summer slowdowns, year-end freezes)

  • Internal capacity constraints (e.g., your sales team is at capacity)

  • Product/service changes requiring messaging updates

  • Funding rounds or major business transitions

Pause Terms:

  • Minimum 1-month pause, maximum 2-month pause within a 12-month period

  • Must provide 2 weeks' notice before pause

  • Monthly subscription continues at 50% rate during pause to maintain infrastructure and team allocation

  • Setup fee and time invested are not refunded

What Happens During a Pause:

  • Campaigns stop, no new outreach sent

  • Account warming and deliverability maintenance continues

  • CRM integration remains active

  • Team remains allocated to your account for quick restart

Restarting: Campaigns can resume with 1 week's notice. No additional setup fee required.

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Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

06

What are the terms for the Supplementary Success Bonus add-on?

The Supplementary Success Bonus is a performance-based pricing model where we share in the upside when we exceed your targets and you receive automatic discounts when we fall short.

How It Works:

  1. Define Objectives: At the start of each quarter, we agree on specific KPIs (e.g., number of qualified meetings, pipeline value generated, closed revenue)

  2. Set Thresholds: We establish baseline expectations, stretch goals, and minimum acceptable performance

  3. Automatic Calculation: GorillaMatrix® tracks performance and calculates bonuses/discounts in real-time

  4. Quarterly Settlement: At quarter-end, bonuses are invoiced or discounts are applied to your next invoice

Example Structure:

  • Below Target (< 80% of goal): 20% discount on next month's subscription

  • On Target (80-100% of goal): No adjustment

  • Above Target (100-120% of goal): 10% success premium

  • Exceptional (> 120% of goal): 20% success premium

Enterprise Custom Models: For Enterprise clients, we can structure more sophisticated models including revenue share, profit share, or funding round success fees.

Pricing: This add-on typically costs £299-499/month depending on complexity, plus the variable bonus/discount amounts.

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Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

07

Is there a notice period for cancellation?

Yes, 30 days' notice is required for cancellation at the end of your commitment period.

Why 30 Days? This allows us to:

  • Wind down campaigns gracefully

  • Complete any in-flight work

  • Provide a comprehensive handoff of data and learnings

  • Reallocate team members to other accounts

Early Cancellation: If you need to cancel before the end of your commitment period, early termination fees apply (see "Can I cancel my plan early?" above).

How to Cancel: Contact your Account Executive or email support with your cancellation request. We'll confirm the cancellation date and final invoice, then schedule a handoff call to transfer all assets and data.

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Service and Strategy

01

How do you source and enrich leads?

We use a multi-source approach to ensure the highest quality, GDPR-compliant leads:

Lead Sourcing:

  • Premium B2B databases (ZoomInfo, Apollo, Cognism, etc.)

  • Manual research for hard-to-reach decision-makers

  • Proprietary methodologies for niche markets

  • Custom research for Enterprise accounts

Lead Enrichment: We enhance basic contact data with:

  • Verified email addresses (multi-point verification)

  • Direct dial phone numbers (when available)

  • LinkedIn profile URLs

  • Accurate job titles and seniority levels

  • Company data (size, revenue, industry, technology stack)

  • Intent data and engagement signals (Enterprise plans)

Quality Assurance:

  • Multi-source verification to ensure accuracy

  • Real-time validation to remove outdated contacts

  • Duplicate removal across all your campaigns

  • Compliance checks for GDPR, CAN-SPAM, and industry regulations

Enrichment Tools: We use specialist in-house tools (including Clay.com and proprietary systems) to ensure highly targeted, effective outreach.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

02

What does the 2-4 week warm-up period involve?

Account warming is a critical process that establishes sender reputation and protects your domain and LinkedIn accounts from being flagged as spam.

Email Warming (2-4 weeks):

  • Week 1: Send 5-10 emails per account per day to trusted addresses

  • Week 2: Gradually increase to 20-30 emails per account per day

  • Week 3: Increase to 40-50 emails per account per day

  • Week 4: Reach full capacity (50 emails per account per day)

  • Continuous monitoring of deliverability, bounce rates, and spam complaints

  • Adjustment of sending patterns based on domain reputation

LinkedIn Warming (2-4 weeks):

  • Week 1: 5-10 connection requests per day

  • Week 2: Increase to 15-20 connection requests per day

  • Week 3: Increase to 20-25 connection requests per day

  • Week 4: Reach full capacity (20-30 connection requests per day)

  • Profile engagement activities (liking, commenting) to build natural activity patterns

  • Monitoring for account restrictions or warnings

Why This Matters: Skipping or rushing the warm-up process results in emails landing in spam, LinkedIn accounts getting restricted, and campaigns failing. Our proprietary warm-up process ensures maximum deliverability from day one of full campaigns.

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03

How do you ensure email deliverability?

Deliverability is the foundation of successful email outreach. We use a multi-layered approach:

Technical Setup:

  • Proper domain infrastructure (subdomains like mail.yourdomain.com)

  • SPF, DKIM, and DMARC authentication records

  • MX record configuration

  • Dedicated IP warming (for high-volume Enterprise accounts)

Sending Best Practices:

  • Gradual volume ramp-up (warm-up process)

  • Optimal sending patterns (spread throughout business hours)

  • Personalization and relevance to avoid spam filters

  • Clean, text-based emails (no spam trigger words or excessive links)

  • Proper unsubscribe mechanisms

Ongoing Monitoring:

  • Daily deliverability checks

  • Real-time bounce and spam complaint monitoring

  • Sender reputation tracking across all major ISPs

  • Blacklist monitoring and immediate remediation

  • A/B testing of subject lines and content for engagement

Deliverability by Plan:

  • Starter/Grow: Standard monitoring with monthly optimisation

  • Scale: Advanced monitoring with real-time alerts and weekly optimisation

  • Enterprise: Comprehensive monitoring with dedicated deliverability specialist support

Our average deliverability rate is 95%+, meaning 95% of emails reach the primary inbox (not spam or promotions folders).

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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04

Can I review and approve messaging before campaigns launch?

Yes, absolutely. Client approval is a core part of our GorillaAudit® process.

Approval Process:

  1. Strategy Development: We create messaging frameworks based on your value proposition, ideal customer profile, and competitive positioning

  2. Draft Sequences: We write complete email and LinkedIn sequences with multiple touchpoints

  3. Client Portal Review: All messaging is shared in your client portal where you can review, comment, and request changes

  4. Revision Rounds: We incorporate your feedback and refine messaging (typically 1-2 revision rounds)

  5. Final Approval: You provide explicit approval before any campaigns launch

  6. Ongoing Optimisation: As we A/B test and iterate, we'll share performance data and proposed changes for your review

What You'll Review:

  • Email subject lines and body copy

  • LinkedIn connection request messages

  • Follow-up sequences (typically 4-7 touchpoints)

  • Phone scripts (for Scale and Enterprise plans)

  • Video scripts (if using video outreach add-on)

Timeline: Messaging review and approval typically happens in Week 2-3 of the setup process, before account warming begins.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

05

How does response management work on the Grow and Scale plans?

Starter Plan: You handle all response management. Responses sync to your CRM, and your team replies directly to interested prospects.

Grow Plan (Written Response Management): Our team monitors and responds to all email and LinkedIn replies on your behalf:

  • Qualification: We assess interest level and qualification criteria (budget, authority, need, timeline)

  • Objection Handling: We address common objections and concerns professionally

  • Appointment Coordination: We propose meeting times and book directly into your calendar

  • CRM Updates: All conversations are logged with full context and qualification notes

  • Handoff: You receive a briefing document before each meeting with prospect background and conversation history

Scale Plan (Written + Phone Response Management): Everything in Grow, plus:

  • Outbound Calling: Our UK-based team follows up with engaged prospects via phone

  • Voicemail Follow-up: Professional voicemail messages for prospects who don't answer

  • Phone Appointment Setting: Direct booking of meetings via phone conversations

  • Call Recordings: All calls recorded and synced to your CRM (with prospect consent)

Enterprise Plan (Advanced Closing Support): Everything in Scale, plus:

  • Discovery Calls: We can conduct initial discovery calls on your behalf

  • Sales Playbook Execution: We follow your sales playbook and qualification frameworks

  • AI Note-Taking: Automated transcription and sentiment analysis of all calls

Deal Progression: We can support prospects through the entire sales cycle, not just initial meetings

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

06

What CRM platforms do you integrate with?

We integrate with 20+ major CRM platforms, including:

Most Common:

  • Salesforce

  • HubSpot

  • Pipedrive

  • Zoho CRM

  • Microsoft Dynamics 365

  • Copper (formerly ProsperWorks)

Also Supported:

  • Close.com

  • Freshsales

  • Insightly

  • Nutshell

  • Capsule CRM

  • Agile CRM

  • SugarCRM

  • Monday.com (with CRM features)

  • Airtable (with CRM workflows)

  • Custom CRMs via API

What We Sync:

  • Lead/contact creation and updates

  • Email engagement tracking (opens, clicks, replies)

  • Meeting bookings and calendar events

  • Campaign attribution and source tracking

  • Custom field mapping to match your sales process

  • Activity timeline (all touchpoints across channels)

Sync Frequency: Real-time for critical events (meeting bookings, hot leads), every 15 minutes for standard updates.

No CRM? We can set up a basic CRM for you (HubSpot Free or Pipedrive) as part of onboarding, or provide data via spreadsheet exports.

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Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

07

How do you handle LinkedIn outreach without risking my account?

LinkedIn account safety is a top priority. We use proven best practices to minimise risk:

Account Selection:

  • We use personal LinkedIn profiles, not company pages (personal profiles have higher acceptance rates)

  • Profiles should be established (6+ months old) with 500+ connections

  • Complete profiles with professional photos, detailed experience, and activity history

Warming Process:

  • 2-4 week gradual ramp-up of connection requests

  • Natural activity patterns (profile views, post engagement, commenting)

  • Monitoring for any warnings or restrictions

Sending Limits:

  • Maximum 20-30 connection requests per day (well below LinkedIn's limits)

  • Personalised connection requests (not generic templates)

  • Spaced throughout business hours (not bulk sending)

Compliance:

  • No automation tools that violate LinkedIn's Terms of Service

  • Manual review of all sequences before sending

  • Immediate pause if any account warnings appear

Account Health Monitoring:

  • Daily checks for restrictions or warnings

  • Acceptance rate tracking (healthy accounts maintain 30%+ acceptance)

  • Response rate monitoring

  • Reputation protection protocols

Risk Mitigation:

  • If an account is restricted, we pause immediately and work with LinkedIn support

  • We can deploy additional profiles if needed (available as add-on)

  • Enterprise clients can use multiple profiles to distribute risk

Success Rate: In 5+ years of LinkedIn outreach, we've maintained a 99%+ account safety record with zero permanent bans.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

08

What's included in the GorillaAudit® process?

GorillaAudit® is our proprietary strategy development framework that ensures campaigns are precisely targeted and optimised for your business. It's included in all plans during the onboarding phase.

Key Components:

1. Business & Market Analysis:

  • Ideal customer profile development

  • Target market analysis and segmentation

  • Competitive gap analysis

  • Industry trends and buyer behavior research

2. Lead Sourcing Strategy:

  • Decision-maker identification framework

  • Data sourcing methodology

  • Enrichment strategy and quality assurance protocols

3. Channel Selection:

  • Optimal channel mix based on your audience and goals

  • Starter: Single channel mastery

  • Grow: Dual-channel coordination

  • Scale: Multi-channel orchestration

  • Enterprise: Omnichannel excellence

4. Messaging Strategy:

  • Value proposition development

  • Pain point addressing

  • Personalization frameworks

  • A/B testing protocols

5. Campaign Planning:

  • Sequence mapping (timing, frequency, touchpoints)

  • Deliverability optimisation strategy

  • Response handling protocols (Grow+)

  • Appointment setting framework

6. Performance Tracking:

  • KPI definition and success metrics

  • Dashboard configuration

  • Reporting cadence

  • Optimisation roadmap

Deliverables:

  • Complete strategy document shared in your client portal

  • Review and approval process (you can edit and provide feedback)

  • Final sign-off before campaigns launch

Timeline: GorillaAudit® typically takes 2-3 weeks during the onboarding phase.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

Sed molestie enim ante, et hendrerit odio consequat sollicitudin. Nullam eu dui vestibulum nulla aliquam dapibus. Nam pretium feugiat mi, a dignissim lectus iaculis quis.

09

How do you measure campaign success?

We track comprehensive metrics across the entire funnel, not just vanity metrics:

Top-of-Funnel Metrics:

  • Leads sourced and enriched

  • Outreach volume (emails sent, connection requests, calls made)

  • Deliverability rate (inbox placement)

  • Open rates and click rates

Mid-Funnel Metrics:

  • Response rate (% of prospects who reply)

  • Positive response rate (% showing genuine interest)

  • Conversation quality scores

  • Objection types and frequency

Bottom-of-Funnel Metrics:

  • Meeting booking rate (% of responses converted to meetings)

  • Meeting show rate (% of booked meetings that attend)

  • Qualified meeting rate (% meeting your qualification criteria)

  • Pipeline value generated

  • Cost per meeting

ROI Metrics:

  • Cost per lead

  • Cost per qualified meeting

  • Pipeline ROI (pipeline value / campaign investment)

  • Closed revenue attributed to campaigns (Enterprise)

Reporting Frequency:

  • Starter/Grow: Monthly detailed reports

  • Scale: Bi-weekly detailed reports

  • Enterprise: Weekly detailed reports

  • All Plans: Real-time dashboard access 24/7

Success Benchmarks:

  • Response rate: 5-15% (varies by industry and offer)

  • Meeting booking rate: 20-40% of positive responses

  • Show rate: 70-80% of booked meetings

We focus on qualified meetings and pipeline contribution, not just activity metrics. Our goal is to deliver meetings that turn into revenue, not just fill your calendar.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dignissim quis velit id porttitor. Phasellus vel diam nibh. Ut lobortis tincidunt gravida. Proin volutpat imperdiet interdum. Nullam at tincidunt eros, at rutrum nisl. Fusce id sapien quis tellus tincidunt elementum. Nunc tristique fermentum consequat. Phasellus eget est massa.

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10

Can I use my own lead lists?

Yes, you can provide your own lead lists, and we'll integrate them into campaigns. This is common for:

  • Account-Based Marketing (ABM): Targeting specific named accounts

  • Event Follow-up: Prospects from trade shows or webinars

  • Existing Database Re-engagement: Warming up cold contacts in your CRM

  • Partner Referrals: Leads from strategic partners

What We'll Do:

  1. Data Validation: We'll verify and enrich your list to ensure accuracy (email verification, phone numbers, LinkedIn profiles, updated job titles)

  2. Duplicate Removal: We'll remove any duplicates or contacts already in our campaigns

  3. Segmentation: We'll segment your list based on characteristics for targeted messaging

  4. Compliance Check: We'll ensure all contacts meet GDPR and CAN-SPAM requirements

  5. Campaign Integration: We'll incorporate your list into existing sequences or create custom campaigns

Pricing:

  • Enrichment of your leads: £1.50 per lead (cheaper than sourcing new leads)

  • No additional charge if your list is already clean and enriched

Quality Standards: We reserve the right to exclude contacts that don't meet quality standards (invalid emails, incomplete data, non-business contacts) to protect deliverability and campaign performance.

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11

What if I want to target multiple decision-makers in the same company?

Multi-stakeholder coordination is available as an add-on for Starter, Grow, and Scale plans, and included as standard for Enterprise plans.

How It Works:

Single Decision-Maker (Standard):

  • We target one primary decision-maker per company (e.g., VP of Sales)

  • Focused, personalised outreach to the highest-authority contact

Multi-Stakeholder (Add-on/Enterprise):

  • We map the complete buying committee (e.g., VP of Sales, Director of Sales Ops, CRO)

  • Coordinated outreach with messaging tailored to each stakeholder's role and priorities

  • Synchronized timing to avoid multiple people from your company reaching out simultaneously

  • Account-based approach with unified messaging themes

Benefits:

  • Higher conversion rates (reaching multiple influencers increases chances of engagement)

  • Faster deal cycles (all stakeholders are educated simultaneously)

  • Better qualification (understanding the full buying committee)

Pricing:

  • Included in Enterprise plans

  • Available as add-on for Starter/Grow/Scale (contact for pricing)

Best For:

  • Complex B2B sales with multiple decision-makers

  • Enterprise sales cycles

  • Account-based marketing strategies

  • High-value contracts (£50K+ annual contract value)

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12

How does the closing support work on Enterprise plans?

Enterprise plans include advanced closing support, meaning we can handle the entire sales process from initial outreach through to closed deals.

What's Included:

1. Discovery Calls:

  • Our senior sales specialists conduct initial discovery calls on your behalf

  • We follow your qualification framework (BANT, MEDDIC, or custom)

  • Detailed notes and call recordings synced to your CRM

2. Sales Playbook Execution:

  • You share your sales playbook, objection handling scripts, and qualification criteria

  • Our team executes your process consistently

  • We adapt to your sales methodology

3. Proposal and Presentation Support:

  • We can present proposals and conduct product demos (with your guidance)

  • Objection handling and negotiation support

  • Follow-up and deal progression

4. Call Recordings and AI Note-Taking:

  • All calls recorded (with prospect consent)

  • AI-powered transcription and sentiment analysis

  • Automatic CRM updates with key insights and next steps

5. Deal Progression Tracking:

  • Pipeline management and deal stage updates

  • Forecasting and probability scoring

  • Escalation to your team for final negotiations or technical discussions

When to Hand Off: You decide when to take over:

  • Option 1: We handle everything up to contract signing

  • Option 2: We handle discovery and qualification, you close

  • Option 3: We handle initial meetings, you take over after demo

Pricing:

  • Included in Enterprise base plans

  • Available as On-Demand Sales Closer add-on for Scale plans (from £298/day)

Why This Works: Our team becomes an extension of your sales organization, allowing you to scale capacity without hiring full-time reps. You maintain control of the process while we execute the day-to-day outreach, qualification, and progression.

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Ready to transform your brand from unknown to renowned? Fight us or join us.

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Fight us or join us.

GoGorilla's mission is to remove the risk of marketing being left to chance by hardwiring your objectives into our financial technology.

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Copyright 2025 © GoGorilla Media and Technologies Group Ltd

United Kingdom

[1] ‘World’s First’

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has been

independently

verified by a

third-party

legal representative.

Learn

more

GoGorilla's mission is to remove the risk of marketing being left to chance by hardwiring your objectives into our financial technology.

United Kingdom

Copyright 2025 © GoGorilla Media and Technologies Group Ltd  | Reg. UK Co. 15885866 | VAT No. GB 474 2616 82 | Reg. Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

[1] ‘World’s First’

Claim

has been

independently

verified by a

third-party

legal representative.

Learn

more

GoGorilla's mission is to remove the risk of marketing being left to chance by hardwiring your objectives into our financial technology.

United Kingdom

Copyright 2025 © GoGorilla Media and Technologies Group Ltd

[1] ‘World’s First’

Claim

has been

independently

verified by a

third-party

legal representative.

Learn

more

GoGorilla's mission is to remove the risk of marketing being left to chance by hardwiring your objectives into our financial technology.

Pricing
Core Services
Sprints
White Label
FinTech Platform
Clients
Capital
Company

United Kingdom

Copyright 2025 © GoGorilla Media and Technologies Group Ltd

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our paid advertising team in numbers

Whatever you want to achieve nest. Let's achieve it together.

5-7

Specialist team
roles per client

25+

Countries
advertised in

78

Average NPS score

£2M+

Ad spend managed
per month